CSR’s Impact on Fashion Consumer Behaviour: Unravelling the Nexus between Purchase Intention and Consumer Happiness

[EN] Many organisations are managing sustainability issues and learning how to enhance stakeholder engagement. However, few studies have addressed the influence of consumer happiness on the relationship between corporate sustainability and consumer behaviour. Therefore, this study examines the impac...

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Detalles Bibliográficos
Autores: Cuesta Valiño, Pedro, Gutiérrez Rodríguez, Pablo, Villarreal de Silva, Ricardo, García Henche, Blanca
Tipo de recurso: artículo
Estado:Versión publicada
Fecha de publicación:2025
País:España
Institución:Universidad de León
Repositorio:BULERIA. Repositorio Institucional de la Universidad de León
OAI Identifier:oai:buleria.unileon.es:10612/25831
Acceso en línea:https://www.cjournal.cz/index.php?hid=clanek&bid=aktualni&cid=582&cp=
https://hdl.handle.net/10612/25831
Access Level:acceso abierto
Palabra clave:Comercio
Economía
Marketing
Consumer happiness
Purchase intention
CSR
Sustainability
Fashion
Descripción
Sumario:[EN] Many organisations are managing sustainability issues and learning how to enhance stakeholder engagement. However, few studies have addressed the influence of consumer happiness on the relationship between corporate sustainability and consumer behaviour. Therefore, this study examines the impact of corporate social responsibility (CSR) on purchase intention, with consumer happiness serving as a moderating variable. Consistent with the literature, CSR and consumer happiness are measured as multidimensional constructs, and purchase intention is measured as a single-factor latent variable. These results suggest that CSR and consumer happiness are positively correlated with purchase intention. Furthermore, consumer happiness moderates the relationship between CSR and purchase intention. These findings have implications for the academic domain and fashion industry.