Social responsibility as a source of satisfaction for worker-members in a social economy transport company
This research paper examines the relationship between corporate social responsibility (CSR) and worker-member satisfaction in social economy enterprises. Focusing on an intercity passenger transport company in Spain, the study examines the impact of CSR practices on worker-member satisfaction. The a...
| Authors: | , , |
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| Format: | article |
| Publication Date: | 2023 |
| Country: | España |
| Institution: | Universidad de La Laguna (ULL) |
| Repository: | RIULL. Repositorio Institucional de la Universidad de La Laguna |
| OAI Identifier: | oai:riull.ull.es:915/39535 |
| Online Access: | http://riull.ull.es/xmlui/handle/915/39535 |
| Access Level: | Open access |
| Keyword: | Corporate social responsibility Social enterprise Worker-members Job satisfaction Seniority |
| Summary: | This research paper examines the relationship between corporate social responsibility (CSR) and worker-member satisfaction in social economy enterprises. Focusing on an intercity passenger transport company in Spain, the study examines the impact of CSR practices on worker-member satisfaction. The actions of the company were analyzed, and information was collected from 252 worker-members through a questionnaire on the aspects that make up CSR according to the European Commission. The research introduces a novel perspective by bridging the fields of CSR, social economy enterprises, and the intercity passenger transport sector, which have received limited attention together. The findings reveal a significant positive influence of CSR on worker-member satisfaction, highlighting the value of responsible business practices in enhancing employee satisfaction. This study contributes valuable insights to the literature on CSR and its impact on worker-member satisfaction and provides practical implications for social economy enterprises seeking to promote sustainable development through worker-members engagement. The contribution of this work is the method used itself, which allows the company to identify areas for improvement and make decisions when developing its CSR strategy. |
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