How to avoid swinging: A social enterprise's quest for authenticity in tourism

This study explores the role of authenticity in social enterprises. It argues that the quest for authenticity, which is composed of different constructs and entails several internal actions, helps a social enterprise navigate the typical risks inherent to its organizational form: mission drift and m...

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Detalles Bibliográficos
Autores: De Bernardi, Chiara, Arenas, Daniel
Tipo de recurso: artículo
Fecha de publicación:2022
País:España
Institución:Varias* (Consorci de Biblioteques Universitáries de Catalunya, Centre de Serveis Científics i Acadèmics de Catalunya)
Repositorio:Recercat. Dipósit de la Recerca de Catalunya
OAI Identifier:oai:dnet:recercat____::234f5e4c6ac5bf7ef63eae822c974d9f
Acceso en línea:https://hdl.handle.net/20.500.14342/6162
https://doi.org/10.1016/j.tourman.2021.104439
Access Level:acceso abierto
Palabra clave:Authenticity
Tourism
Social enterprises
Mission drift
Mission lock-in
Descripción
Sumario:This study explores the role of authenticity in social enterprises. It argues that the quest for authenticity, which is composed of different constructs and entails several internal actions, helps a social enterprise navigate the typical risks inherent to its organizational form: mission drift and mission lock-in. Drawing on an inductive case study of a social enterprise which operates in the field of tourism, the study shows that the authenticity sought by the enterprise takes the form of consistency, conformity, connection, and exploration. This helps the social enterprise plot a course through the abovementioned risks.