How to avoid swinging: A social enterprise's quest for authenticity in tourism

This study explores the role of authenticity in social enterprises. It argues that the quest for authenticity, which is composed of different constructs and entails several internal actions, helps a social enterprise navigate the typical risks inherent to its organizational form: mission drift and m...

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Detalles Bibliográficos
Autores: De Bernardi, Chiara, Arenas, Daniel
Tipo de recurso: artículo
Fecha de publicación:2022
País:España
Institución:Universitat Ramon Llull (URL)
Repositorio:DAU Arxiu Digital de la Universitat Ramon Llull
OAI Identifier:oai:dnet:dau_________::84f9469132bd41be15b5195c0b58696c
Acceso en línea:http://hdl.handle.net/20.500.14342/6162
https://doi.org/10.1016/j.tourman.2021.104439
Access Level:acceso abierto
Palabra clave:Authenticity
Tourism
Social enterprises
Mission drift
Mission lock-in
Descripción
Sumario:This study explores the role of authenticity in social enterprises. It argues that the quest for authenticity, which is composed of different constructs and entails several internal actions, helps a social enterprise navigate the typical risks inherent to its organizational form: mission drift and mission lock-in. Drawing on an inductive case study of a social enterprise which operates in the field of tourism, the study shows that the authenticity sought by the enterprise takes the form of consistency, conformity, connection, and exploration. This helps the social enterprise plot a course through the abovementioned risks.