Assesing the role of risk and trust in consumers ’ adoption of online payment systems

The determinants of the intention to use online payment methods linked to e- commerce have been present in numerous and current studies which shows its importance. The present study aims to study some of its determinants based on the classical variables proposed in the successive acceptance models o...

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Detalles Bibliográficos
Autores: Liébana Cabanillas, Francisco, Higueras Castillo, Elena, Molinillo, Sebastián, Ruiz Montañez, Miguel
Tipo de recurso: artículo
Fecha de publicación:2018
País:España
Institución:Universidad de Huelva (UHU)
Repositorio:Arias Montano. Repositorio Institucional de la Universidad de Huelva
Idioma:inglés
OAI Identifier:oai:ariasmontano.uhu.es:10272/17092
Acceso en línea:http://hdl.handle.net/10272/17092
Access Level:acceso abierto
Palabra clave:TAM
Trust
Risk
Online payment methods
E-Commerce
Confianza
Riesgo
Métodos de pago online
Comercio electrónico
Descripción
Sumario:The determinants of the intention to use online payment methods linked to e- commerce have been present in numerous and current studies which shows its importance. The present study aims to study some of its determinants based on the classical variables proposed in the successive acceptance models of the technology and its subsequent modifications, adding the constructs of trust and perceived risk. To achieve our objectives, we designed a self-administered web-based survey of open access to users with different characteristics. The results showed that only attitude determine the intention to use payment systems as opposed to trust and perceived risk. Finally, our research introduces several implications for businesses, focusing on consumers' intent to use these online payment services. The results obtained in this research poses important implications for the adoption of online payment systems