Human-robot interactions in the restaurant setting

<p>This project analyzes the impact of customer journey automation through Artificial intelligence on customer engagement, mediated by brand experience, social cognition and psichological ownership.</p> <p>The dataset includes 3 files employed in the publication "Human–robot i...

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Detalles Bibliográficos
Autores: Romero de la Fuente, Jaime, Ruiz-Equihua, Daniel
Tipo de recurso: conjunto de datos
Estado:Versión publicada
Fecha de publicación:2024
País:España
Institución:Consorcio Madroño
Repositorio:e-cienciaDatos, Repositorio de Datos del Consorcio Madroño
OAI Identifier:doi:10.21950/571I4E
Acceso en línea:https://doi.org/10.21950/571I4E
Access Level:acceso abierto
Palabra clave:Business and Management
Psychological ownership
fsQCA
social cognition
NCA
customer responses
robot anthropomorphism
Descripción
Sumario:<p>This project analyzes the impact of customer journey automation through Artificial intelligence on customer engagement, mediated by brand experience, social cognition and psichological ownership.</p> <p>The dataset includes 3 files employed in the publication "Human–robot interactions in the restaurant setting: the role of social cognition, psychological ownership and anthropomorphism".</p>