Gender’s moderating role in the relationship between organisational form and performance in the Spanish supermarket industry

[ES] This research seeks to discover how the organisational form (franchising vs. vertical integration) of 305 super- markets belonging to a Spanish franchise chain influences unit-level performance measured through three key performance indicators commonly used in the retail literature: sales per s...

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Detalles Bibliográficos
Autores: Vázquez Suárez, Luis, Mejía Vásquez, Pericles Ramón, Da Silva, Sheila Serafim, Sánchez Gómez, Roberto
Tipo de recurso: artículo
Estado:Versión publicada
Fecha de publicación:2022
País:España
Institución:Universidad de Salamanca (USAL)
Repositorio:GREDOS. Repositorio Institucional de la Universidad de Salamanca
OAI Identifier:oai:gredos.usal.es:10366/156793
Acceso en línea:http://hdl.handle.net/10366/156793
Access Level:acceso abierto
Palabra clave:Company ownership
Franchising
Gender
Performance
Sales per employee
Sales per square metre
Service quality
Supermarket industry
5311 Organización y Dirección de Empresas
ventas
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oai_identifier_str oai:gredos.usal.es:10366/156793
network_acronym_str ES
network_name_str España
repository_id_str
spelling Gender’s moderating role in the relationship between organisational form and performance in the Spanish supermarket industryVázquez Suárez, LuisMejía Vásquez, Pericles RamónDa Silva, Sheila SerafimSánchez Gómez, RobertoCompany ownershipFranchisingGenderPerformanceSales per employeeSales per square metreService qualitySupermarket industry5311 Organización y Dirección de Empresasventas[ES] This research seeks to discover how the organisational form (franchising vs. vertical integration) of 305 super- markets belonging to a Spanish franchise chain influences unit-level performance measured through three key performance indicators commonly used in the retail literature: sales per square metre, sales per employee, and service quality scores. Additionally, we assess the moderating role of the manager’s gender in each individual supermarket. We have analysed the research questions using multivariate analyses, with a panel dataset that includes quarterly establishment-level data covering the period from January 2017 to December 2019. We have found that franchised supermarkets record higher sales both per square metre and per employee than vertically integrated ones. This positive effect of franchising is lower in establishments run by females than in those run by males. The findings also reveal that franchised supermarkets record lower service quality scores than their company-owned counterparts, and this negative effect is again lower in establishments managed by females than in those managed by males.Publicación en abierto financiada por la Universidad de Salamanca como participante en el Acuerdo Transformativo CRUE-CSIC con Elsevier, 2021-2024Elsevier202420242022info:eu-repo/semantics/articleinfo:eu-repo/semantics/publishedVersionhttp://hdl.handle.net/10366/156793reponame:GREDOS. Repositorio Institucional de la Universidad de Salamancainstname:Universidad de Salamanca (USAL)Inglésinfo:eu-repo/semantics/openAccessoai:gredos.usal.es:10366/1567932026-06-07T06:28:51Z
dc.title.none.fl_str_mv Gender’s moderating role in the relationship between organisational form and performance in the Spanish supermarket industry
title Gender’s moderating role in the relationship between organisational form and performance in the Spanish supermarket industry
spellingShingle Gender’s moderating role in the relationship between organisational form and performance in the Spanish supermarket industry
Vázquez Suárez, Luis
Company ownership
Franchising
Gender
Performance
Sales per employee
Sales per square metre
Service quality
Supermarket industry
5311 Organización y Dirección de Empresas
ventas
title_short Gender’s moderating role in the relationship between organisational form and performance in the Spanish supermarket industry
title_full Gender’s moderating role in the relationship between organisational form and performance in the Spanish supermarket industry
title_fullStr Gender’s moderating role in the relationship between organisational form and performance in the Spanish supermarket industry
title_full_unstemmed Gender’s moderating role in the relationship between organisational form and performance in the Spanish supermarket industry
title_sort Gender’s moderating role in the relationship between organisational form and performance in the Spanish supermarket industry
dc.creator.none.fl_str_mv Vázquez Suárez, Luis
Mejía Vásquez, Pericles Ramón
Da Silva, Sheila Serafim
Sánchez Gómez, Roberto
author Vázquez Suárez, Luis
author_facet Vázquez Suárez, Luis
Mejía Vásquez, Pericles Ramón
Da Silva, Sheila Serafim
Sánchez Gómez, Roberto
author_role author
author2 Mejía Vásquez, Pericles Ramón
Da Silva, Sheila Serafim
Sánchez Gómez, Roberto
author2_role author
author
author
dc.subject.none.fl_str_mv Company ownership
Franchising
Gender
Performance
Sales per employee
Sales per square metre
Service quality
Supermarket industry
5311 Organización y Dirección de Empresas
ventas
topic Company ownership
Franchising
Gender
Performance
Sales per employee
Sales per square metre
Service quality
Supermarket industry
5311 Organización y Dirección de Empresas
ventas
description [ES] This research seeks to discover how the organisational form (franchising vs. vertical integration) of 305 super- markets belonging to a Spanish franchise chain influences unit-level performance measured through three key performance indicators commonly used in the retail literature: sales per square metre, sales per employee, and service quality scores. Additionally, we assess the moderating role of the manager’s gender in each individual supermarket. We have analysed the research questions using multivariate analyses, with a panel dataset that includes quarterly establishment-level data covering the period from January 2017 to December 2019. We have found that franchised supermarkets record higher sales both per square metre and per employee than vertically integrated ones. This positive effect of franchising is lower in establishments run by females than in those run by males. The findings also reveal that franchised supermarkets record lower service quality scores than their company-owned counterparts, and this negative effect is again lower in establishments managed by females than in those managed by males.
publishDate 2022
dc.date.none.fl_str_mv 2022
2024
2024
dc.type.none.fl_str_mv info:eu-repo/semantics/article
info:eu-repo/semantics/publishedVersion
format article
status_str publishedVersion
dc.identifier.none.fl_str_mv http://hdl.handle.net/10366/156793
url http://hdl.handle.net/10366/156793
dc.language.none.fl_str_mv Inglés
language_invalid_str_mv Inglés
dc.rights.none.fl_str_mv info:eu-repo/semantics/openAccess
eu_rights_str_mv openAccess
dc.publisher.none.fl_str_mv Elsevier
publisher.none.fl_str_mv Elsevier
dc.source.none.fl_str_mv reponame:GREDOS. Repositorio Institucional de la Universidad de Salamanca
instname:Universidad de Salamanca (USAL)
instname_str Universidad de Salamanca (USAL)
reponame_str GREDOS. Repositorio Institucional de la Universidad de Salamanca
collection GREDOS. Repositorio Institucional de la Universidad de Salamanca
repository.name.fl_str_mv
repository.mail.fl_str_mv
_version_ 1869408068663508992
score 15,301629

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