Analysis of interactivity in digital journalism

We analyse interactivity in the digital press, focusing our study specifically on aspects related to user experience and user options for interaction. In so doing, our objective is the improvement of digital communication, by offering the news media a solid basis from which to evaluate their busines...

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Detalles Bibliográficos
Autores: Santos-Hermosa, Gema, Lopezosa, Carlos, Codina, Lluís
Tipo de recurso: capítulo de libro
Estado:Versión publicada
Fecha de publicación:2022
País:España
Institución:Varias* (Consorci de Biblioteques Universitáries de Catalunya, Centre de Serveis Científics i Acadèmics de Catalunya)
Repositorio:Recercat. Dipósit de la Recerca de Catalunya
OAI Identifier:oai:recercat.cat:10230/52860
Acceso en línea:http://hdl.handle.net/10230/52860
http://doi.org/10.3145/indocs.2022.2
Access Level:acceso abierto
Palabra clave:Digital journalism
digital news media
interactivity
searchability
user’s experience
SEO
entrepreneurship in digital communication
Periodismo digital
medios digitales
interactividad
buscabilidad
visibilidad web
emprendimiento en comunicación digital
Descripción
Sumario:We analyse interactivity in the digital press, focusing our study specifically on aspects related to user experience and user options for interaction. In so doing, our objective is the improvement of digital communication, by offering the news media a solid basis from which to evaluate their business model and their readers’ behaviour. We exploit a methodology based on the design and testing of a research protocol and undertake a comparative analysis employing an iterative process, thus ‘grounding’ our final theory in the data gathered. In this way, we obtain a protocol – ‘Analysis of interactivity, searchability and web visibility in digital newspapers’ or SAIPD in its Spanish acronym – that facilitates the extraction of data from the digital news media. This tool, as its name suggests, is designed around the three characteristic dimensions of the digital media (i.e. interactivity, searchability and web visibility) and employs a series of analytical parameters and indicators. In this chapter we examine four of these parameters related specifically to the dimension of interactivity: the media-user relationship, user-generated content, the user-user relationship and the personalization of content.