Between compassionateness and assertiveness: a trust matrix for leaders

Purpose: Construct the structure of trust-building perceived by principals in Portuguese public schools. Design/methodology/approach: A grounded theory approach applied to a survey of open questions answered by school’s principals. Findings: (1) self-trust is the single trait common to all responden...

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Detalhes bibliográficos
Autores: Seco, Victor Manuel Monteiro, Lopes, Miguel Pereira
Formato: artículo
Fecha de publicación:2014
País:España
Recursos:Universitat Politècnica de Catalunya (UPC)
Repositorio:UPCommons. Portal del coneixement obert de la UPC
Idioma:inglés
OAI Identifier:oai:upcommons.upc.edu:2099/15007
Acesso em linha:https://hdl.handle.net/2099/15007
Access Level:acceso abierto
Palavra-chave:School principals -- Portugal
Leadership
Trust
Self and other trust
Compassionateness
Assertiveness
Directors d'escola -- Portugal
Lideratge
Àrees temàtiques de la UPC::Economia i organització d'empreses::Gestió i direcció
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spelling Between compassionateness and assertiveness: a trust matrix for leadersSeco, Victor Manuel MonteiroLopes, Miguel PereiraSchool principals -- PortugalLeadershipLeadershipTrustSelf and other trustCompassionatenessAssertivenessDirectors d'escola -- PortugalLideratgeÀrees temàtiques de la UPC::Economia i organització d'empreses::Gestió i direccióPurpose: Construct the structure of trust-building perceived by principals in Portuguese public schools. Design/methodology/approach: A grounded theory approach applied to a survey of open questions answered by school’s principals. Findings: (1) self-trust is the single trait common to all respondents; (2) compassion is a striking antecedent in the process of other-trust; compassionateness and assertiveness must combine with one another to achieve leadership based on smart trust, what is outlined in a matrix model built from the data. Research limitations/implications: The major limitation of this study was the impossibility to conduct face-to-face interviews given the limitation of free time alleged by the principals. In order to solve that limitation we decide to use the grounded theory approach. Practical implications: The consideration of a symbiosis category of the behaviors of principals can trigger positive expectations among the players who until now did not understand how it is possible to bring together the best of the worlds of management and leadership in a balanced way, with efficiency in authenticity. Social implications: The aforementioned dyadic model reflects a psychological state based on the belief that others do not take advantage of us, showing that trust is an essential element in positive human relations and becomes a strategic issue. Originality/value: The present study found that “pure” positive behaviors, as being compassionate, might need to be tempered or complemented with other behaviors such as assertiveness, to become really effective.Peer ReviewedOmniaScience20142014-07-0120142014-07-30journal articlehttp://purl.org/coar/resource_type/c_6501NAhttp://purl.org/coar/version/c_be7fb7dd8ff6fe43info:eu-repo/semantics/articleapplication/pdfhttps://hdl.handle.net/2099/15007reponame:UPCommons. Portal del coneixement obert de la UPCinstname:Universitat Politècnica de Catalunya (UPC)Inglésengopen accesshttp://purl.org/coar/access_right/c_abf2Attribution-NonCommercial 3.0 Spainhttp://creativecommons.org/licenses/by-nc/3.0/es/info:eu-repo/semantics/openAccessoai:upcommons.upc.edu:2099/150072026-05-27T15:37:01Z
dc.title.none.fl_str_mv Between compassionateness and assertiveness: a trust matrix for leaders
title Between compassionateness and assertiveness: a trust matrix for leaders
spellingShingle Between compassionateness and assertiveness: a trust matrix for leaders
Seco, Victor Manuel Monteiro
School principals -- Portugal
Leadership
Leadership
Trust
Self and other trust
Compassionateness
Assertiveness
Directors d'escola -- Portugal
Lideratge
Àrees temàtiques de la UPC::Economia i organització d'empreses::Gestió i direcció
title_short Between compassionateness and assertiveness: a trust matrix for leaders
title_full Between compassionateness and assertiveness: a trust matrix for leaders
title_fullStr Between compassionateness and assertiveness: a trust matrix for leaders
title_full_unstemmed Between compassionateness and assertiveness: a trust matrix for leaders
title_sort Between compassionateness and assertiveness: a trust matrix for leaders
dc.creator.none.fl_str_mv Seco, Victor Manuel Monteiro
Lopes, Miguel Pereira
author Seco, Victor Manuel Monteiro
author_facet Seco, Victor Manuel Monteiro
Lopes, Miguel Pereira
author_role author
author2 Lopes, Miguel Pereira
author2_role author
dc.subject.none.fl_str_mv School principals -- Portugal
Leadership
Leadership
Trust
Self and other trust
Compassionateness
Assertiveness
Directors d'escola -- Portugal
Lideratge
Àrees temàtiques de la UPC::Economia i organització d'empreses::Gestió i direcció
topic School principals -- Portugal
Leadership
Leadership
Trust
Self and other trust
Compassionateness
Assertiveness
Directors d'escola -- Portugal
Lideratge
Àrees temàtiques de la UPC::Economia i organització d'empreses::Gestió i direcció
description Purpose: Construct the structure of trust-building perceived by principals in Portuguese public schools. Design/methodology/approach: A grounded theory approach applied to a survey of open questions answered by school’s principals. Findings: (1) self-trust is the single trait common to all respondents; (2) compassion is a striking antecedent in the process of other-trust; compassionateness and assertiveness must combine with one another to achieve leadership based on smart trust, what is outlined in a matrix model built from the data. Research limitations/implications: The major limitation of this study was the impossibility to conduct face-to-face interviews given the limitation of free time alleged by the principals. In order to solve that limitation we decide to use the grounded theory approach. Practical implications: The consideration of a symbiosis category of the behaviors of principals can trigger positive expectations among the players who until now did not understand how it is possible to bring together the best of the worlds of management and leadership in a balanced way, with efficiency in authenticity. Social implications: The aforementioned dyadic model reflects a psychological state based on the belief that others do not take advantage of us, showing that trust is an essential element in positive human relations and becomes a strategic issue. Originality/value: The present study found that “pure” positive behaviors, as being compassionate, might need to be tempered or complemented with other behaviors such as assertiveness, to become really effective.
publishDate 2014
dc.date.none.fl_str_mv 2014
2014-07-01
2014
2014-07-30
dc.type.none.fl_str_mv journal article
http://purl.org/coar/resource_type/c_6501
NA
http://purl.org/coar/version/c_be7fb7dd8ff6fe43
dc.type.openaire.fl_str_mv info:eu-repo/semantics/article
format article
dc.identifier.none.fl_str_mv https://hdl.handle.net/2099/15007
url https://hdl.handle.net/2099/15007
dc.language.none.fl_str_mv Inglés
eng
language_invalid_str_mv Inglés
language eng
dc.rights.none.fl_str_mv open access
http://purl.org/coar/access_right/c_abf2
Attribution-NonCommercial 3.0 Spain
http://creativecommons.org/licenses/by-nc/3.0/es/
dc.rights.openaire.fl_str_mv info:eu-repo/semantics/openAccess
rights_invalid_str_mv open access
http://purl.org/coar/access_right/c_abf2
Attribution-NonCommercial 3.0 Spain
http://creativecommons.org/licenses/by-nc/3.0/es/
eu_rights_str_mv openAccess
dc.format.none.fl_str_mv application/pdf
dc.publisher.none.fl_str_mv OmniaScience
publisher.none.fl_str_mv OmniaScience
dc.source.none.fl_str_mv reponame:UPCommons. Portal del coneixement obert de la UPC
instname:Universitat Politècnica de Catalunya (UPC)
instname_str Universitat Politècnica de Catalunya (UPC)
reponame_str UPCommons. Portal del coneixement obert de la UPC
collection UPCommons. Portal del coneixement obert de la UPC
repository.name.fl_str_mv
repository.mail.fl_str_mv
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