The effects of organizational initiating actions on nurses' outcomes: A social exchange perspective

[eng] Nurses are critical a part of the healthcare system and determine overall patient satisfaction and quality care. However, according to the World Health Organization, the scarcity of nurses on a global level has been quantified as a shortfall of 5.9 million nursing professionals. Accordingly, r...

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Detalles Bibliográficos
Autor: Garcia Pereyra, Facundo
Tipo de recurso: tesis doctoral
Estado:Versión publicada
Fecha de publicación:2023
País:España
Institución:Universidad de Barcelona
Repositorio:Dipòsit Digital de la UB
OAI Identifier:oai:diposit.ub.edu:2445/201323
Acceso en línea:https://hdl.handle.net/2445/201323
http://hdl.handle.net/10803/688897
Access Level:acceso abierto
Palabra clave:Conducta organitzacional
Eficàcia organitzativa
Compromís organitzacional
Cultura organitzativa
Infermeres
Organizational behavior
Organizational effectiveness
Organizational commitment
Corporate culture
Nurses
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spelling The effects of organizational initiating actions on nurses' outcomes: A social exchange perspectiveGarcia Pereyra, FacundoConducta organitzacionalEficàcia organitzativaCompromís organitzacionalCultura organitzativaInfermeresOrganizational behaviorOrganizational effectivenessOrganizational commitmentCorporate cultureNurses[eng] Nurses are critical a part of the healthcare system and determine overall patient satisfaction and quality care. However, according to the World Health Organization, the scarcity of nurses on a global level has been quantified as a shortfall of 5.9 million nursing professionals. Accordingly, retaining nursing professionals and motivating them to foster their commitment and performance is a significant challenge for organizations. This thesis takes part in this conversation and evaluates how nurses' perception of positive organizational initiating actions, such as perceived organizational support, and the perception of negative initiating actions, such as perceived organizational politics, may affect different outcomes for nurses. Drawing on social exchange theory, this thesis elaborates specific hypotheses that evaluate the effects of organizational support and organizational politics on different responses from nurses, such as affective commitment, organizational citizenship behavior, and quality of care. Through three stand-alone potential academic articles, this thesis found that nurses' self-concept plays a key role in explaining the positive effects of organizational support on affective commitment and organizational citizenship behavior toward different targets. Moreover, the results of this thesis show that the tested positive effect of organizational support on the quality of care is mediated by positive and negative social exchange behavioral responses, such as organizational citizenship behavior toward the organization and organizational deviance, respectively. Finally, the current study found that the positive effect of perceptions of organizational politics on organizational deviance among nurses is moderated by their professional self-concept, and that affective commitment mediates the negative effects of perceived organizational politics on organizational citizenship behavior toward the organization.Universitat de BarcelonaMatute Vallejo, JorgeArgilés Bosch, Josep M.Universitat de Barcelona. Facultat d'Economia i Empresa2023info:eu-repo/semantics/doctoralThesisinfo:eu-repo/semantics/publishedVersionapplication/pdfhttps://hdl.handle.net/2445/201323http://hdl.handle.net/10803/688897Tesis Doctorals - Facultat - Economia i Empresareponame:Dipòsit Digital de la UBinstname:Universidad de BarcelonaIngléscc by-nc-nd (c) Garcia Pereyra, Facundo, 2023http://creativecommons.org/licenses/by-nc-nd/3.0/es/info:eu-repo/semantics/openAccessoai:diposit.ub.edu:2445/2013232026-05-27T06:46:51Z
dc.title.none.fl_str_mv The effects of organizational initiating actions on nurses' outcomes: A social exchange perspective
title The effects of organizational initiating actions on nurses' outcomes: A social exchange perspective
spellingShingle The effects of organizational initiating actions on nurses' outcomes: A social exchange perspective
Garcia Pereyra, Facundo
Conducta organitzacional
Eficàcia organitzativa
Compromís organitzacional
Cultura organitzativa
Infermeres
Organizational behavior
Organizational effectiveness
Organizational commitment
Corporate culture
Nurses
title_short The effects of organizational initiating actions on nurses' outcomes: A social exchange perspective
title_full The effects of organizational initiating actions on nurses' outcomes: A social exchange perspective
title_fullStr The effects of organizational initiating actions on nurses' outcomes: A social exchange perspective
title_full_unstemmed The effects of organizational initiating actions on nurses' outcomes: A social exchange perspective
title_sort The effects of organizational initiating actions on nurses' outcomes: A social exchange perspective
dc.creator.none.fl_str_mv Garcia Pereyra, Facundo
author Garcia Pereyra, Facundo
author_facet Garcia Pereyra, Facundo
author_role author
dc.contributor.none.fl_str_mv Matute Vallejo, Jorge
Argilés Bosch, Josep M.
Universitat de Barcelona. Facultat d'Economia i Empresa
dc.subject.none.fl_str_mv Conducta organitzacional
Eficàcia organitzativa
Compromís organitzacional
Cultura organitzativa
Infermeres
Organizational behavior
Organizational effectiveness
Organizational commitment
Corporate culture
Nurses
topic Conducta organitzacional
Eficàcia organitzativa
Compromís organitzacional
Cultura organitzativa
Infermeres
Organizational behavior
Organizational effectiveness
Organizational commitment
Corporate culture
Nurses
description [eng] Nurses are critical a part of the healthcare system and determine overall patient satisfaction and quality care. However, according to the World Health Organization, the scarcity of nurses on a global level has been quantified as a shortfall of 5.9 million nursing professionals. Accordingly, retaining nursing professionals and motivating them to foster their commitment and performance is a significant challenge for organizations. This thesis takes part in this conversation and evaluates how nurses' perception of positive organizational initiating actions, such as perceived organizational support, and the perception of negative initiating actions, such as perceived organizational politics, may affect different outcomes for nurses. Drawing on social exchange theory, this thesis elaborates specific hypotheses that evaluate the effects of organizational support and organizational politics on different responses from nurses, such as affective commitment, organizational citizenship behavior, and quality of care. Through three stand-alone potential academic articles, this thesis found that nurses' self-concept plays a key role in explaining the positive effects of organizational support on affective commitment and organizational citizenship behavior toward different targets. Moreover, the results of this thesis show that the tested positive effect of organizational support on the quality of care is mediated by positive and negative social exchange behavioral responses, such as organizational citizenship behavior toward the organization and organizational deviance, respectively. Finally, the current study found that the positive effect of perceptions of organizational politics on organizational deviance among nurses is moderated by their professional self-concept, and that affective commitment mediates the negative effects of perceived organizational politics on organizational citizenship behavior toward the organization.
publishDate 2023
dc.date.none.fl_str_mv 2023
dc.type.none.fl_str_mv info:eu-repo/semantics/doctoralThesis
info:eu-repo/semantics/publishedVersion
format doctoralThesis
status_str publishedVersion
dc.identifier.none.fl_str_mv https://hdl.handle.net/2445/201323
http://hdl.handle.net/10803/688897
url https://hdl.handle.net/2445/201323
http://hdl.handle.net/10803/688897
dc.language.none.fl_str_mv Inglés
language_invalid_str_mv Inglés
dc.rights.none.fl_str_mv cc by-nc-nd (c) Garcia Pereyra, Facundo, 2023
http://creativecommons.org/licenses/by-nc-nd/3.0/es/
info:eu-repo/semantics/openAccess
rights_invalid_str_mv cc by-nc-nd (c) Garcia Pereyra, Facundo, 2023
http://creativecommons.org/licenses/by-nc-nd/3.0/es/
eu_rights_str_mv openAccess
dc.format.none.fl_str_mv application/pdf
dc.publisher.none.fl_str_mv Universitat de Barcelona
publisher.none.fl_str_mv Universitat de Barcelona
dc.source.none.fl_str_mv Tesis Doctorals - Facultat - Economia i Empresa
reponame:Dipòsit Digital de la UB
instname:Universidad de Barcelona
instname_str Universidad de Barcelona
reponame_str Dipòsit Digital de la UB
collection Dipòsit Digital de la UB
repository.name.fl_str_mv
repository.mail.fl_str_mv
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score 15.301603

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