Beyond Advertising Narratives

In the last few years, advertising narratives have become increasingly important. Facing an environment of fierce competition and communication overload, brands needed to reinvent their communication strategies, and stories became protagonists, particularly in the digital environment.This article ad...

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Detalles Bibliográficos
Autores: Dias, Liliana, Dias, Patrícia
Tipo de recurso: artículo
Fecha de publicación:2018
País:España
Institución:Universitat Autònoma de Barcelona
Repositorio:Dipòsit Digital de Documents de la UAB
Idioma:inglés
OAI Identifier:oai:ddd.uab.cat:190518
Acceso en línea:https://ddd.uab.cat/record/190518
https://dx.doi.org/urn:doi:10.5565/rev/analisi.3118
Access Level:acceso abierto
Palabra clave:Narrative
Product narratives
Storytelling
Advertising
Content marketing
Branding
Narrativa
Productes narratius
Publicitat
Màrqueting de continguts
Gestió i comunicació de marca (branding)
Productos narrativos
Publicidad
Marketing de contenidos
Gestión y comunicación de marca (branding)
Descripción
Sumario:In the last few years, advertising narratives have become increasingly important. Facing an environment of fierce competition and communication overload, brands needed to reinvent their communication strategies, and stories became protagonists, particularly in the digital environment.This article addresses a new way of applying storytelling in marketing, which is using it to extend products. In our theoretical framework, we review the general importance of storytelling as a communication tool and strategy, departing from the notion of storytelling as the essence of human communication (Fisher, 1987).As empirical work, we present the case study of Josefinas, a Portuguese luxury handmade shoe brand. For each new product, the brand presents a story that not only explains the inspiration for the product, but also communicates values, a lifestyle, emotions, and inspires. We studied a sample of communication pieces and applied a thematic matrix (Kuckartz, 2014), with coding categories inspired by storytelling models and also by brand equity (Aaker, 1991) and product extension (Kotler and Keller, 2012) models.In our findings, we stress the originality of the brand in going beyond advertising in its use of narratives, applying it to add layers of meaning to their products, which are reflected in the brand image, and even in its equity. Thus, we conclude by suggesting the concept of 'product narratives'.