The Artificial intelligence applied to the professional world
This thesis focuses on the emerging impacts of artificial intelligence (AI), specifically ChatGPT in work environment. It looks at how companies applied AI in a strategic context together with all the operations advantages this afforded. The three research questions of the thesis are: the applicatio...
| Autor: | |
|---|---|
| Tipo de recurso: | tesis de maestría |
| Fecha de publicación: | 2024 |
| País: | España |
| Institución: | Universitat Politècnica de Catalunya (UPC) |
| Repositorio: | UPCommons. Portal del coneixement obert de la UPC |
| Idioma: | inglés |
| OAI Identifier: | oai:upcommons.upc.edu:2117/422218 |
| Acceso en línea: | https://hdl.handle.net/2117/422218 |
| Access Level: | acceso abierto |
| Palabra clave: | Artificial intelligence--Engineering applications Intel·ligència artificial--Aplicacions a l'enginyeria Àrees temàtiques de la UPC::Informàtica::Intel·ligència artificial |
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The Artificial intelligence applied to the professional worldTorrents González, JordiArtificial intelligence--Engineering applicationsIntel·ligència artificial--Aplicacions a l'enginyeriaÀrees temàtiques de la UPC::Informàtica::Intel·ligència artificialThis thesis focuses on the emerging impacts of artificial intelligence (AI), specifically ChatGPT in work environment. It looks at how companies applied AI in a strategic context together with all the operations advantages this afforded. The three research questions of the thesis are: the application of AI in business strategy, the advantages and disadvantages of using ChatGPT in the workplace, and the overall effect of digital transformation in business. The theoretical framework of this thesis is built on an extensive literature review covering AI’s capabilities, digital transformation, and change management theories, providing a comprehensive backdrop against which empirical data is examined. The empirical component is primarily derived from semi-structured interviews with business managers from diverse sectors, offering a practical perspective on the deployment and implications of AI tools like ChatGPT. The findings of this study shows that AI improve organizational operational productivity by reducing repetitive work, thereby allowing employees to focus on complex and higher-level tasks. Though AI fosters innovation and operational agility, it also brings with it new difficulties, including the loss of jobs, worries about data security, and the requirement for significant changes in organizational culture and skill sets. The thesis concludes by highlighting the critical issues that companies need solve in order maximize the potential of digital transformation, in addition to emphasizing the strategic and operational benefits of AI. The study offers a fair assessment of how artificial intelligence (AI) will influence operational frameworks and business strategies in the future by combining theoretical insights and empirical evidence.OutgoingUniversitat Politècnica de CatalunyaPérez González, Juan Jesús20242024-06-0120252025-01-21master thesishttp://purl.org/coar/resource_type/c_bdccNAhttp://purl.org/coar/version/c_be7fb7dd8ff6fe43info:eu-repo/semantics/masterThesisapplication/pdfhttps://hdl.handle.net/2117/422218reponame:UPCommons. Portal del coneixement obert de la UPCinstname:Universitat Politècnica de Catalunya (UPC)Inglésengopen accesshttp://purl.org/coar/access_right/c_abf2info:eu-repo/semantics/openAccessoai:upcommons.upc.edu:2117/4222182026-05-27T15:37:01Z |
| dc.title.none.fl_str_mv |
The Artificial intelligence applied to the professional world |
| title |
The Artificial intelligence applied to the professional world |
| spellingShingle |
The Artificial intelligence applied to the professional world Torrents González, Jordi Artificial intelligence--Engineering applications Intel·ligència artificial--Aplicacions a l'enginyeria Àrees temàtiques de la UPC::Informàtica::Intel·ligència artificial |
| title_short |
The Artificial intelligence applied to the professional world |
| title_full |
The Artificial intelligence applied to the professional world |
| title_fullStr |
The Artificial intelligence applied to the professional world |
| title_full_unstemmed |
The Artificial intelligence applied to the professional world |
| title_sort |
The Artificial intelligence applied to the professional world |
| dc.creator.none.fl_str_mv |
Torrents González, Jordi |
| author |
Torrents González, Jordi |
| author_facet |
Torrents González, Jordi |
| author_role |
author |
| dc.contributor.none.fl_str_mv |
Pérez González, Juan Jesús |
| dc.subject.none.fl_str_mv |
Artificial intelligence--Engineering applications Intel·ligència artificial--Aplicacions a l'enginyeria Àrees temàtiques de la UPC::Informàtica::Intel·ligència artificial |
| topic |
Artificial intelligence--Engineering applications Intel·ligència artificial--Aplicacions a l'enginyeria Àrees temàtiques de la UPC::Informàtica::Intel·ligència artificial |
| description |
This thesis focuses on the emerging impacts of artificial intelligence (AI), specifically ChatGPT in work environment. It looks at how companies applied AI in a strategic context together with all the operations advantages this afforded. The three research questions of the thesis are: the application of AI in business strategy, the advantages and disadvantages of using ChatGPT in the workplace, and the overall effect of digital transformation in business. The theoretical framework of this thesis is built on an extensive literature review covering AI’s capabilities, digital transformation, and change management theories, providing a comprehensive backdrop against which empirical data is examined. The empirical component is primarily derived from semi-structured interviews with business managers from diverse sectors, offering a practical perspective on the deployment and implications of AI tools like ChatGPT. The findings of this study shows that AI improve organizational operational productivity by reducing repetitive work, thereby allowing employees to focus on complex and higher-level tasks. Though AI fosters innovation and operational agility, it also brings with it new difficulties, including the loss of jobs, worries about data security, and the requirement for significant changes in organizational culture and skill sets. The thesis concludes by highlighting the critical issues that companies need solve in order maximize the potential of digital transformation, in addition to emphasizing the strategic and operational benefits of AI. The study offers a fair assessment of how artificial intelligence (AI) will influence operational frameworks and business strategies in the future by combining theoretical insights and empirical evidence. |
| publishDate |
2024 |
| dc.date.none.fl_str_mv |
2024 2024-06-01 2025 2025-01-21 |
| dc.type.none.fl_str_mv |
master thesis http://purl.org/coar/resource_type/c_bdcc NA http://purl.org/coar/version/c_be7fb7dd8ff6fe43 |
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info:eu-repo/semantics/masterThesis |
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masterThesis |
| dc.identifier.none.fl_str_mv |
https://hdl.handle.net/2117/422218 |
| url |
https://hdl.handle.net/2117/422218 |
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Inglés eng |
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Inglés |
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eng |
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open access http://purl.org/coar/access_right/c_abf2 |
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info:eu-repo/semantics/openAccess |
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open access http://purl.org/coar/access_right/c_abf2 |
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openAccess |
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application/pdf |
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Universitat Politècnica de Catalunya |
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Universitat Politècnica de Catalunya |
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reponame:UPCommons. Portal del coneixement obert de la UPC instname:Universitat Politècnica de Catalunya (UPC) |
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Universitat Politècnica de Catalunya (UPC) |
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UPCommons. Portal del coneixement obert de la UPC |
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15,81155 |