The Artificial intelligence applied to the professional world

This thesis focuses on the emerging impacts of artificial intelligence (AI), specifically ChatGPT in work environment. It looks at how companies applied AI in a strategic context together with all the operations advantages this afforded. The three research questions of the thesis are: the applicatio...

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Detalles Bibliográficos
Autor: Torrents González, Jordi
Tipo de recurso: tesis de maestría
Fecha de publicación:2024
País:España
Institución:Universitat Politècnica de Catalunya (UPC)
Repositorio:UPCommons. Portal del coneixement obert de la UPC
Idioma:inglés
OAI Identifier:oai:upcommons.upc.edu:2117/422218
Acceso en línea:https://hdl.handle.net/2117/422218
Access Level:acceso abierto
Palabra clave:Artificial intelligence--Engineering applications
Intel·ligència artificial--Aplicacions a l'enginyeria
Àrees temàtiques de la UPC::Informàtica::Intel·ligència artificial
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spelling The Artificial intelligence applied to the professional worldTorrents González, JordiArtificial intelligence--Engineering applicationsIntel·ligència artificial--Aplicacions a l'enginyeriaÀrees temàtiques de la UPC::Informàtica::Intel·ligència artificialThis thesis focuses on the emerging impacts of artificial intelligence (AI), specifically ChatGPT in work environment. It looks at how companies applied AI in a strategic context together with all the operations advantages this afforded. The three research questions of the thesis are: the application of AI in business strategy, the advantages and disadvantages of using ChatGPT in the workplace, and the overall effect of digital transformation in business. The theoretical framework of this thesis is built on an extensive literature review covering AI’s capabilities, digital transformation, and change management theories, providing a comprehensive backdrop against which empirical data is examined. The empirical component is primarily derived from semi-structured interviews with business managers from diverse sectors, offering a practical perspective on the deployment and implications of AI tools like ChatGPT. The findings of this study shows that AI improve organizational operational productivity by reducing repetitive work, thereby allowing employees to focus on complex and higher-level tasks. Though AI fosters innovation and operational agility, it also brings with it new difficulties, including the loss of jobs, worries about data security, and the requirement for significant changes in organizational culture and skill sets. The thesis concludes by highlighting the critical issues that companies need solve in order maximize the potential of digital transformation, in addition to emphasizing the strategic and operational benefits of AI. The study offers a fair assessment of how artificial intelligence (AI) will influence operational frameworks and business strategies in the future by combining theoretical insights and empirical evidence.OutgoingUniversitat Politècnica de CatalunyaPérez González, Juan Jesús20242024-06-0120252025-01-21master thesishttp://purl.org/coar/resource_type/c_bdccNAhttp://purl.org/coar/version/c_be7fb7dd8ff6fe43info:eu-repo/semantics/masterThesisapplication/pdfhttps://hdl.handle.net/2117/422218reponame:UPCommons. Portal del coneixement obert de la UPCinstname:Universitat Politècnica de Catalunya (UPC)Inglésengopen accesshttp://purl.org/coar/access_right/c_abf2info:eu-repo/semantics/openAccessoai:upcommons.upc.edu:2117/4222182026-05-27T15:37:01Z
dc.title.none.fl_str_mv The Artificial intelligence applied to the professional world
title The Artificial intelligence applied to the professional world
spellingShingle The Artificial intelligence applied to the professional world
Torrents González, Jordi
Artificial intelligence--Engineering applications
Intel·ligència artificial--Aplicacions a l'enginyeria
Àrees temàtiques de la UPC::Informàtica::Intel·ligència artificial
title_short The Artificial intelligence applied to the professional world
title_full The Artificial intelligence applied to the professional world
title_fullStr The Artificial intelligence applied to the professional world
title_full_unstemmed The Artificial intelligence applied to the professional world
title_sort The Artificial intelligence applied to the professional world
dc.creator.none.fl_str_mv Torrents González, Jordi
author Torrents González, Jordi
author_facet Torrents González, Jordi
author_role author
dc.contributor.none.fl_str_mv Pérez González, Juan Jesús
dc.subject.none.fl_str_mv Artificial intelligence--Engineering applications
Intel·ligència artificial--Aplicacions a l'enginyeria
Àrees temàtiques de la UPC::Informàtica::Intel·ligència artificial
topic Artificial intelligence--Engineering applications
Intel·ligència artificial--Aplicacions a l'enginyeria
Àrees temàtiques de la UPC::Informàtica::Intel·ligència artificial
description This thesis focuses on the emerging impacts of artificial intelligence (AI), specifically ChatGPT in work environment. It looks at how companies applied AI in a strategic context together with all the operations advantages this afforded. The three research questions of the thesis are: the application of AI in business strategy, the advantages and disadvantages of using ChatGPT in the workplace, and the overall effect of digital transformation in business. The theoretical framework of this thesis is built on an extensive literature review covering AI’s capabilities, digital transformation, and change management theories, providing a comprehensive backdrop against which empirical data is examined. The empirical component is primarily derived from semi-structured interviews with business managers from diverse sectors, offering a practical perspective on the deployment and implications of AI tools like ChatGPT. The findings of this study shows that AI improve organizational operational productivity by reducing repetitive work, thereby allowing employees to focus on complex and higher-level tasks. Though AI fosters innovation and operational agility, it also brings with it new difficulties, including the loss of jobs, worries about data security, and the requirement for significant changes in organizational culture and skill sets. The thesis concludes by highlighting the critical issues that companies need solve in order maximize the potential of digital transformation, in addition to emphasizing the strategic and operational benefits of AI. The study offers a fair assessment of how artificial intelligence (AI) will influence operational frameworks and business strategies in the future by combining theoretical insights and empirical evidence.
publishDate 2024
dc.date.none.fl_str_mv 2024
2024-06-01
2025
2025-01-21
dc.type.none.fl_str_mv master thesis
http://purl.org/coar/resource_type/c_bdcc
NA
http://purl.org/coar/version/c_be7fb7dd8ff6fe43
dc.type.openaire.fl_str_mv info:eu-repo/semantics/masterThesis
format masterThesis
dc.identifier.none.fl_str_mv https://hdl.handle.net/2117/422218
url https://hdl.handle.net/2117/422218
dc.language.none.fl_str_mv Inglés
eng
language_invalid_str_mv Inglés
language eng
dc.rights.none.fl_str_mv open access
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dc.rights.openaire.fl_str_mv info:eu-repo/semantics/openAccess
rights_invalid_str_mv open access
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eu_rights_str_mv openAccess
dc.format.none.fl_str_mv application/pdf
dc.publisher.none.fl_str_mv Universitat Politècnica de Catalunya
publisher.none.fl_str_mv Universitat Politècnica de Catalunya
dc.source.none.fl_str_mv reponame:UPCommons. Portal del coneixement obert de la UPC
instname:Universitat Politècnica de Catalunya (UPC)
instname_str Universitat Politècnica de Catalunya (UPC)
reponame_str UPCommons. Portal del coneixement obert de la UPC
collection UPCommons. Portal del coneixement obert de la UPC
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