Micro-Foundations of “Doing Well by Doing Good”: Multilevel Effects of Work-Life Policies on Employee Well-Being and Sales Growth

This study unravels how the effects of work-life policies (WLPs) on individual employees' perceived control over their work schedule have cumulative effects across employees, ultimately crossing levels to enhance organizational outcomes like sales. We tested a multilevel mediating model compris...

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Autores: Mayo, Margarita, Guillén, Laura, Cao, Jie, Firfiray, Shainaz, Sanchez, Juan I.
Tipo de recurso: artículo
Fecha de publicación:2026
País:España
Institución:Universitat Ramon Llull (URL)
Repositorio:DAU Arxiu Digital de la Universitat Ramon Llull
OAI Identifier:oai:dnet:dau_________::b73d7c58db339fd3664c38359a4d4f20
Acceso en línea:http://hdl.handle.net/20.500.14342/6277
https://doi.org/10.1002/hrm.70075
Access Level:acceso abierto
Palabra clave:Control over work schedule
Employee well-being
Job satisfaction
Sales growth
Work-life policies
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spelling Micro-Foundations of “Doing Well by Doing Good”: Multilevel Effects of Work-Life Policies on Employee Well-Being and Sales GrowthMayo, MargaritaGuillén, LauraCao, JieFirfiray, ShainazSanchez, Juan I.Control over work scheduleEmployee well-beingJob satisfactionSales growthWork-life policiesThis study unravels how the effects of work-life policies (WLPs) on individual employees' perceived control over their work schedule have cumulative effects across employees, ultimately crossing levels to enhance organizational outcomes like sales. We tested a multilevel mediating model comprising two cross-level mechanisms: a top-down link between the organization's availability of WLPs and individual-level variables like control over work schedule and job satisfaction, and a bottom-up link between job satisfaction (aggregated within the organization) and sales growth. Analyses of multilevel, multisource data from 3262 employees in 70 organizations supported the top–down hypotheses predicting that gains in employee control over their work schedule mediate the positive relationship between WLPs availability and job satisfaction. Furthermore, analyses of sales growth data using a matched subsample of 39 organizations and 1872 employees supported the bottom–up hypothesis that organization-level job satisfaction is positively associated with sales growth over a three-year span. Our results begin to shed light on the micro-foundations of doing well (i.e., increasing sales) by doing good (i.e., increasing employees' control over their work schedules through WLP).info:eu-repo/semantics/publishedVersionWiley Periodicals LLC.Universitat Ramon Llull. Esade202620262026info:eu-repo/semantics/article18 p.application/pdfhttp://hdl.handle.net/20.500.14342/6277https://doi.org/10.1002/hrm.70075reponame:DAU Arxiu Digital de la Universitat Ramon Llullinstname:Universitat Ramon Llull (URL)InglésHuman Resource Management© L'autor/aAttribution-NonCommercial-NoDerivatives 4.0 Internationalhttp://creativecommons.org/licenses/by-nc-nd/4.0/info:eu-repo/semantics/openAccessoai:dnet:dau_________::b73d7c58db339fd3664c38359a4d4f202026-06-21T06:40:37Z
dc.title.none.fl_str_mv Micro-Foundations of “Doing Well by Doing Good”: Multilevel Effects of Work-Life Policies on Employee Well-Being and Sales Growth
title Micro-Foundations of “Doing Well by Doing Good”: Multilevel Effects of Work-Life Policies on Employee Well-Being and Sales Growth
spellingShingle Micro-Foundations of “Doing Well by Doing Good”: Multilevel Effects of Work-Life Policies on Employee Well-Being and Sales Growth
Mayo, Margarita
Control over work schedule
Employee well-being
Job satisfaction
Sales growth
Work-life policies
title_short Micro-Foundations of “Doing Well by Doing Good”: Multilevel Effects of Work-Life Policies on Employee Well-Being and Sales Growth
title_full Micro-Foundations of “Doing Well by Doing Good”: Multilevel Effects of Work-Life Policies on Employee Well-Being and Sales Growth
title_fullStr Micro-Foundations of “Doing Well by Doing Good”: Multilevel Effects of Work-Life Policies on Employee Well-Being and Sales Growth
title_full_unstemmed Micro-Foundations of “Doing Well by Doing Good”: Multilevel Effects of Work-Life Policies on Employee Well-Being and Sales Growth
title_sort Micro-Foundations of “Doing Well by Doing Good”: Multilevel Effects of Work-Life Policies on Employee Well-Being and Sales Growth
dc.creator.none.fl_str_mv Mayo, Margarita
Guillén, Laura
Cao, Jie
Firfiray, Shainaz
Sanchez, Juan I.
author Mayo, Margarita
author_facet Mayo, Margarita
Guillén, Laura
Cao, Jie
Firfiray, Shainaz
Sanchez, Juan I.
author_role author
author2 Guillén, Laura
Cao, Jie
Firfiray, Shainaz
Sanchez, Juan I.
author2_role author
author
author
author
dc.contributor.none.fl_str_mv Universitat Ramon Llull. Esade
dc.subject.none.fl_str_mv Control over work schedule
Employee well-being
Job satisfaction
Sales growth
Work-life policies
topic Control over work schedule
Employee well-being
Job satisfaction
Sales growth
Work-life policies
description This study unravels how the effects of work-life policies (WLPs) on individual employees' perceived control over their work schedule have cumulative effects across employees, ultimately crossing levels to enhance organizational outcomes like sales. We tested a multilevel mediating model comprising two cross-level mechanisms: a top-down link between the organization's availability of WLPs and individual-level variables like control over work schedule and job satisfaction, and a bottom-up link between job satisfaction (aggregated within the organization) and sales growth. Analyses of multilevel, multisource data from 3262 employees in 70 organizations supported the top–down hypotheses predicting that gains in employee control over their work schedule mediate the positive relationship between WLPs availability and job satisfaction. Furthermore, analyses of sales growth data using a matched subsample of 39 organizations and 1872 employees supported the bottom–up hypothesis that organization-level job satisfaction is positively associated with sales growth over a three-year span. Our results begin to shed light on the micro-foundations of doing well (i.e., increasing sales) by doing good (i.e., increasing employees' control over their work schedules through WLP).
publishDate 2026
dc.date.none.fl_str_mv 2026
2026
2026
dc.type.none.fl_str_mv info:eu-repo/semantics/article
format article
dc.identifier.none.fl_str_mv http://hdl.handle.net/20.500.14342/6277
https://doi.org/10.1002/hrm.70075
url http://hdl.handle.net/20.500.14342/6277
https://doi.org/10.1002/hrm.70075
dc.language.none.fl_str_mv Inglés
language_invalid_str_mv Inglés
dc.relation.none.fl_str_mv Human Resource Management
dc.rights.none.fl_str_mv © L'autor/a
Attribution-NonCommercial-NoDerivatives 4.0 International
http://creativecommons.org/licenses/by-nc-nd/4.0/
info:eu-repo/semantics/openAccess
rights_invalid_str_mv © L'autor/a
Attribution-NonCommercial-NoDerivatives 4.0 International
http://creativecommons.org/licenses/by-nc-nd/4.0/
eu_rights_str_mv openAccess
dc.format.none.fl_str_mv 18 p.
application/pdf
dc.publisher.none.fl_str_mv Wiley Periodicals LLC.
publisher.none.fl_str_mv Wiley Periodicals LLC.
dc.source.none.fl_str_mv reponame:DAU Arxiu Digital de la Universitat Ramon Llull
instname:Universitat Ramon Llull (URL)
instname_str Universitat Ramon Llull (URL)
reponame_str DAU Arxiu Digital de la Universitat Ramon Llull
collection DAU Arxiu Digital de la Universitat Ramon Llull
repository.name.fl_str_mv
repository.mail.fl_str_mv
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