Exploring the dark side of engagement: hidden costs to job satisfaction and well-being

This thesis examines the less explored side of employee engagement, particularly how it relates to emotional labor, stress, and job satisfaction. While engagement is often seen as positive, the research shows that it can also have unintended negative effects on employee well-being. By investigating...

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Detalhes bibliográficos
Autor: Papanestoras, Christos
Formato: tesis doctoral
Estado:Versión publicada
Fecha de publicación:2025
País:España
Recursos:CBUC, CESCA
Repositorio:TDR. Tesis Doctorales en Red
OAI Identifier:oai:www.tdx.cat:10803/695023
Acesso em linha:http://hdl.handle.net/10803/695023
Access Level:acceso abierto
Palavra-chave:Employee engagement
Work stress
Job satisfaction
Emotional labor
Emotional regulation
Employee well-being
Ciències econòmiques i empresarials
331
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spelling Exploring the dark side of engagement: hidden costs to job satisfaction and well-beingPapanestoras, ChristosEmployee engagementWork stressJob satisfactionEmotional laborEmotional regulationEmployee well-beingCiències econòmiques i empresarials331This thesis examines the less explored side of employee engagement, particularly how it relates to emotional labor, stress, and job satisfaction. While engagement is often seen as positive, the research shows that it can also have unintended negative effects on employee well-being. By investigating these connections in depth, the study sheds light on how emotional demands at work may influence the experience of engagement and its outcomes. The findings offer useful insights for both scholars and practitioners, highlighting the need for a more balanced approach when promoting engagement in the workplace. This research aims to open up new directions for understanding and managing engagement in a way that supports both performance and employee health.Programa de Doctorat en Economia i EmpresaUniversitat Jaume IGuinot Reinders, JacobChiva, RicardoChiva, RicardoUniversitat Jaume I. Escola de Doctorat202520252025info:eu-repo/semantics/doctoralThesisinfo:eu-repo/semantics/publishedVersion248 p.application/pdfhttp://hdl.handle.net/10803/695023TDX (Tesis Doctorals en Xarxa)reponame:TDR. Tesis Doctorales en Redinstname:CBUC, CESCAInglésL'accés als continguts d'aquesta tesi queda condicionat a l'acceptació de les condicions d'ús establertes per la següent llicència Creative Commons: http://creativecommons.org/licenses/by-sa/4.0/http://creativecommons.org/licenses/by-sa/4.0/info:eu-repo/semantics/openAccessoai:www.tdx.cat:10803/6950232026-06-14T12:46:07Z
dc.title.none.fl_str_mv Exploring the dark side of engagement: hidden costs to job satisfaction and well-being
title Exploring the dark side of engagement: hidden costs to job satisfaction and well-being
spellingShingle Exploring the dark side of engagement: hidden costs to job satisfaction and well-being
Papanestoras, Christos
Employee engagement
Work stress
Job satisfaction
Emotional labor
Emotional regulation
Employee well-being
Ciències econòmiques i empresarials
331
title_short Exploring the dark side of engagement: hidden costs to job satisfaction and well-being
title_full Exploring the dark side of engagement: hidden costs to job satisfaction and well-being
title_fullStr Exploring the dark side of engagement: hidden costs to job satisfaction and well-being
title_full_unstemmed Exploring the dark side of engagement: hidden costs to job satisfaction and well-being
title_sort Exploring the dark side of engagement: hidden costs to job satisfaction and well-being
dc.creator.none.fl_str_mv Papanestoras, Christos
author Papanestoras, Christos
author_facet Papanestoras, Christos
author_role author
dc.contributor.none.fl_str_mv Guinot Reinders, Jacob
Chiva, Ricardo
Chiva, Ricardo
Universitat Jaume I. Escola de Doctorat
dc.subject.none.fl_str_mv Employee engagement
Work stress
Job satisfaction
Emotional labor
Emotional regulation
Employee well-being
Ciències econòmiques i empresarials
331
topic Employee engagement
Work stress
Job satisfaction
Emotional labor
Emotional regulation
Employee well-being
Ciències econòmiques i empresarials
331
description This thesis examines the less explored side of employee engagement, particularly how it relates to emotional labor, stress, and job satisfaction. While engagement is often seen as positive, the research shows that it can also have unintended negative effects on employee well-being. By investigating these connections in depth, the study sheds light on how emotional demands at work may influence the experience of engagement and its outcomes. The findings offer useful insights for both scholars and practitioners, highlighting the need for a more balanced approach when promoting engagement in the workplace. This research aims to open up new directions for understanding and managing engagement in a way that supports both performance and employee health.
publishDate 2025
dc.date.none.fl_str_mv 2025
2025
2025
dc.type.none.fl_str_mv info:eu-repo/semantics/doctoralThesis
info:eu-repo/semantics/publishedVersion
format doctoralThesis
status_str publishedVersion
dc.identifier.none.fl_str_mv http://hdl.handle.net/10803/695023
url http://hdl.handle.net/10803/695023
dc.language.none.fl_str_mv Inglés
language_invalid_str_mv Inglés
dc.rights.none.fl_str_mv http://creativecommons.org/licenses/by-sa/4.0/
info:eu-repo/semantics/openAccess
rights_invalid_str_mv http://creativecommons.org/licenses/by-sa/4.0/
eu_rights_str_mv openAccess
dc.format.none.fl_str_mv 248 p.
application/pdf
dc.publisher.none.fl_str_mv Universitat Jaume I
publisher.none.fl_str_mv Universitat Jaume I
dc.source.none.fl_str_mv TDX (Tesis Doctorals en Xarxa)
reponame:TDR. Tesis Doctorales en Red
instname:CBUC, CESCA
instname_str CBUC, CESCA
reponame_str TDR. Tesis Doctorales en Red
collection TDR. Tesis Doctorales en Red
repository.name.fl_str_mv
repository.mail.fl_str_mv
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score 15,811543

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