Analyzing Employee Attrition Using Explainable AI for Strategic HR Decision-Making

[EN] Employee attrition and high turnover have become critical challenges faced by various sectors in today's competitive job market. In response to these pressing issues, organizations are increasingly turning to artificial intelligence (AI) to predict employee attrition and implement effe...

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Detalles Bibliográficos
Autores: Marín, Gabriel, Galán, Jose Javier, Galdon-Salvador, Jose-Luis|||0009-0004-2911-4308
Tipo de recurso: artículo
Fecha de publicación:2023
País:España
Institución:Universitat Politècnica de València (UPV)
Repositorio:RiuNet. Repositorio Institucional de la Universitat Politécnica de Valéncia
Idioma:inglés
OAI Identifier:oai:riunet.upv.es:10251/212976
Acceso en línea:https://riunet.upv.es/handle/10251/212976
Access Level:acceso abierto
Palabra clave:Explainable AI (XAI)
Interpretability
Decision making
Employee attrition
Machine learning
Human resources
ORGANIZACION DE EMPRESAS
Descripción
Sumario:[EN] Employee attrition and high turnover have become critical challenges faced by various sectors in today's competitive job market. In response to these pressing issues, organizations are increasingly turning to artificial intelligence (AI) to predict employee attrition and implement effective retention strategies. This paper delves into the application of explainable AI (XAI) in identifying potential employee turnover and devising data-driven solutions to address this complex problem. The first part of the paper examines the escalating problem of employee attrition in specific industries, analyzing the detrimental impact on organizational productivity, morale, and financial stability. The second section focuses on the utilization of AI techniques to predict employee attrition. AI can analyze historical data, employee behavior, and various external factors to forecast the likelihood of an employee leaving an organization. By identifying early warning signs, businesses can intervene proactively and implement personalized retention efforts. The third part introduces explainable AI techniques which enhance the transparency and interpretability of AI models. By incorporating these methods into AI-based predictive systems, organizations gain deeper insights into the factors driving employee turnover. This interpretability enables human resources (HR) professionals and decision-makers to understand the model's predictions and facilitates the development of targeted retention and recruitment strategies that align with individual employee needs.