Linking Online Niche Sales to Offline Brand Conditions

With the dramatic growth in the online marketplace, online retailers are keen to understand and leverage the interplay between offline environment and online sales. This study examinesthe influence of offline brand conditions on online sales of niche brands. Specifically, we investigate the proximit...

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Detalles Bibliográficos
Autores: Kim, Ji Kyung (Jeanne), Son, Jungmin, Choi, Jeonghye, Kim, Mingyung
Tipo de recurso: artículo
Fecha de publicación:2017
País:España
Institución:IE
Repositorio:Repositorio IE
OAI Identifier:oai:repositorio.ie.edu:20.500.14417/3882
Acceso en línea:https://doi.org/10.1016/j.jbusres.2016.07.004
https://hdl.handle.net/20.500.14417/3882
https://www.sciencedirect.com/science/article/pii/S0148296316304817
Access Level:acceso abierto
Palabra clave:Multichannel retailing
channel substitution
channel synergy
city of origin
niche brand
offline brand condition
53 Ciencias Económicas::5308 Economía general::5308.02 Comportamiento del consumidor
ODS 8 - Trabajo decente y crecimiento económico
ODS 9 - Industria, innovación e infraestructura
ODS 12 - Producción y consumo responsables
Descripción
Sumario:With the dramatic growth in the online marketplace, online retailers are keen to understand and leverage the interplay between offline environment and online sales. This study examinesthe influence of offline brand conditions on online sales of niche brands. Specifically, we investigate the proximity to the leading brand’s headquarters, city of origin, and the extent of its offline distribution, offline brand availability.We also examine the moderating effect of offline affinity for niche attributes, offline niche affinity. Using sales data of niche brands, we find that brand share is higher in regions closer to the city of origin and where brand availability is limited. The category sales benefit from proximity to the city of origin and increased offline brand availability. This positive impact of favorable offline brand conditions on category sales is more prominent in regions with lower niche affinity. Finally we offer managerial insights for marketing practice