Creating value through crowdsourcing

The benefits of crowdsourcing are becoming more widely understood and there is a methodological move towards organisations using "participatory models" to engage stakeholder communities and align decision making more closely to the needs of stakeholders. Many tasks can now be distributed t...

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Detalles Bibliográficos
Autores: Rowe, Michael, Poblet, Marta|||0000-0002-0026-989X, Thomson, John Douglas|||0000-0002-4420-3980
Tipo de recurso: artículo
Fecha de publicación:2015
País:España
Institución:Universitat Autònoma de Barcelona
Repositorio:Dipòsit Digital de Documents de la UAB
Idioma:inglés
OAI Identifier:oai:ddd.uab.cat:203004
Acceso en línea:https://ddd.uab.cat/record/203004
https://dx.doi.org/urn:doi:10.1007/978-3-319-19515-5_27
Access Level:acceso abierto
Palabra clave:Crowdsourcing
Strategy
Open-innovation
Online community
Social media
Descripción
Sumario:The benefits of crowdsourcing are becoming more widely understood and there is a methodological move towards organisations using "participatory models" to engage stakeholder communities and align decision making more closely to the needs of stakeholders. Many tasks can now be distributed to "the crowd" for action. Our research aims to understand the antecedent conditions that inform management decisions to adopt crowdsourcing techniques as a means of value creation. Our preliminary findings suggest that to be successful, three antecedent criteria must be met - the task being crowdsourced must be modular in nature, a community of interest must be engaged, and there needs to be a structural capability within the organisation to be able to facilitate the engagement of the crowd and utilise the output from the crowd in a manner that creates value.