Smart hotel technologies: how is tech revolutionizing travelin the world

The study aimed to analyze the impact of the Perceived Smart Tourism Technology Experience (PSTTE) of tourists who used smart technologies provided by hotel establishments on a series of aspects linked to consumer behavior in specific smart tourism destinations. Furthermore, the country's moder...

Descripción completa

Detalles Bibliográficos
Autor: Al-Nawafleh, Hamza Subhi Mohammad
Tipo de recurso: tesis doctoral
Fecha de publicación:2023
País:España
Institución:Universidad de Castilla-La Mancha
Repositorio:RUIdeRA. Repositorio Institucional de la UCLM
OAI Identifier:oai:ruidera.uclm.es:10578/31281
Acceso en línea:https://hdl.handle.net/10578/31281
Access Level:acceso abierto
Palabra clave:Empresa
id ES_1a237ceccd2980234195c885fe3cd708
oai_identifier_str oai:ruidera.uclm.es:10578/31281
network_acronym_str ES
network_name_str España
repository_id_str
spelling Smart hotel technologies: how is tech revolutionizing travelin the worldAl-Nawafleh, Hamza Subhi MohammadEmpresaThe study aimed to analyze the impact of the Perceived Smart Tourism Technology Experience (PSTTE) of tourists who used smart technologies provided by hotel establishments on a series of aspects linked to consumer behavior in specific smart tourism destinations. Furthermore, the country's moderating function in the link between the PSTTE and its impacts on consumers will be examined in Marriott Hotels in smart cities in the Middle East and Europe. to achieve the aim of the study, the researcher used quantitative research was carried out to analyze the influence of the perceived smart tourism technology experience with the use of smart technologies employed by Marriott hotels on a series of consequences for tourists: service experience satisfaction, travel experience satisfaction, destination image, Word-of-Mouth (WOM) and revisit intentions. The perceived smart tourism technology experience variable will be composed of a series of dimensions (informativeness, accessibility, personalization, and interactivity). In addition, the moderating effect of the geographical context variable will be analyzed and the researcher used the SPSS 24.0 program is used to develop these analyses. In addition, the modeling of structural equations has been used to verify the hypotheses raised in the theoretical models and the proposed multi-group models. For this, SmartPLS 4.0. Software. The research results of the study revealed that highlights technology's role and importance in the tourism and hotel industry. Also provides a potential opportunity for the tourism and hotel stakeholders to take technology usage and update under consideration to keep pace with the modern standards of satisfying the customer's needs. The study also recommended that more studies should be conducted to identify the importance of using technology in the tourism sector.Universidad de Castilla-La Mancha202320232023info:eu-repo/semantics/doctoralThesistext/plainapplication/pdfhttps://hdl.handle.net/10578/31281reponame:RUIdeRA. Repositorio Institucional de la UCLMinstname:Universidad de Castilla-La ManchaInglésinfo:eu-repo/semantics/openAccessoai:ruidera.uclm.es:10578/312812026-05-27T07:36:41Z
dc.title.none.fl_str_mv Smart hotel technologies: how is tech revolutionizing travelin the world
title Smart hotel technologies: how is tech revolutionizing travelin the world
spellingShingle Smart hotel technologies: how is tech revolutionizing travelin the world
Al-Nawafleh, Hamza Subhi Mohammad
Empresa
title_short Smart hotel technologies: how is tech revolutionizing travelin the world
title_full Smart hotel technologies: how is tech revolutionizing travelin the world
title_fullStr Smart hotel technologies: how is tech revolutionizing travelin the world
title_full_unstemmed Smart hotel technologies: how is tech revolutionizing travelin the world
title_sort Smart hotel technologies: how is tech revolutionizing travelin the world
dc.creator.none.fl_str_mv Al-Nawafleh, Hamza Subhi Mohammad
author Al-Nawafleh, Hamza Subhi Mohammad
author_facet Al-Nawafleh, Hamza Subhi Mohammad
author_role author
dc.subject.none.fl_str_mv Empresa
topic Empresa
description The study aimed to analyze the impact of the Perceived Smart Tourism Technology Experience (PSTTE) of tourists who used smart technologies provided by hotel establishments on a series of aspects linked to consumer behavior in specific smart tourism destinations. Furthermore, the country's moderating function in the link between the PSTTE and its impacts on consumers will be examined in Marriott Hotels in smart cities in the Middle East and Europe. to achieve the aim of the study, the researcher used quantitative research was carried out to analyze the influence of the perceived smart tourism technology experience with the use of smart technologies employed by Marriott hotels on a series of consequences for tourists: service experience satisfaction, travel experience satisfaction, destination image, Word-of-Mouth (WOM) and revisit intentions. The perceived smart tourism technology experience variable will be composed of a series of dimensions (informativeness, accessibility, personalization, and interactivity). In addition, the moderating effect of the geographical context variable will be analyzed and the researcher used the SPSS 24.0 program is used to develop these analyses. In addition, the modeling of structural equations has been used to verify the hypotheses raised in the theoretical models and the proposed multi-group models. For this, SmartPLS 4.0. Software. The research results of the study revealed that highlights technology's role and importance in the tourism and hotel industry. Also provides a potential opportunity for the tourism and hotel stakeholders to take technology usage and update under consideration to keep pace with the modern standards of satisfying the customer's needs. The study also recommended that more studies should be conducted to identify the importance of using technology in the tourism sector.
publishDate 2023
dc.date.none.fl_str_mv 2023
2023
2023
dc.type.none.fl_str_mv info:eu-repo/semantics/doctoralThesis
format doctoralThesis
dc.identifier.none.fl_str_mv https://hdl.handle.net/10578/31281
url https://hdl.handle.net/10578/31281
dc.language.none.fl_str_mv Inglés
language_invalid_str_mv Inglés
dc.rights.none.fl_str_mv info:eu-repo/semantics/openAccess
eu_rights_str_mv openAccess
dc.format.none.fl_str_mv text/plain
application/pdf
dc.publisher.none.fl_str_mv Universidad de Castilla-La Mancha
publisher.none.fl_str_mv Universidad de Castilla-La Mancha
dc.source.none.fl_str_mv reponame:RUIdeRA. Repositorio Institucional de la UCLM
instname:Universidad de Castilla-La Mancha
instname_str Universidad de Castilla-La Mancha
reponame_str RUIdeRA. Repositorio Institucional de la UCLM
collection RUIdeRA. Repositorio Institucional de la UCLM
repository.name.fl_str_mv
repository.mail.fl_str_mv
_version_ 1869404087912497152
score 15.301603

Similares en LA Referencia