Analysis of the user experience (UX) of a fitness app by gender

Fitbe is a technological tool that facilitates the comprehensive management of sports spaces and helps users to practice physical activity. User experience is a key aspect to take into account when adopting the use of technological tools. The general objective is to analyse the user experience of sp...

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Detalles Bibliográficos
Autores: Catalán Ubero, Antonio José, Valcarce Torrente, Manel, Gálvez Ruíz, Pablo, Angosto, Salvador, García Fernández, Jerónimo
Tipo de recurso: artículo
Estado:Versión publicada
Fecha de publicación:2024
País:España
Institución:Universidad de Sevilla (US)
Repositorio:idUS. Depósito de Investigación de la Universidad de Sevilla
OAI Identifier:oai:idus.us.es:11441/171874
Acceso en línea:https://hdl.handle.net/11441/171874
https://doi.org/10.12800/ccd.v19i60.2098
Access Level:acceso abierto
Palabra clave:Fitbe
User experience (UX)
UEQ
Intention of use
UTAUT 2 model
Fitness app
Experiencia del usuario (UX)
Intención de uso
Modelo UTAUT 2
Descripción
Sumario:Fitbe is a technological tool that facilitates the comprehensive management of sports spaces and helps users to practice physical activity. User experience is a key aspect to take into account when adopting the use of technological tools. The general objective is to analyse the user experience of sports centres with the Fitbe fitness app, as well as to examine the intention to use and exercise with the app in the future according to gender, age and level of education. A sample of 174 people (53 men and 121 women) was used. The user experience questionnaire (UEQ) was used. The results showed that pragmatic qualities had higher values than hedonic qualities, with statistically significant differences according to gender and educational level. A cluster analysis identified three groups according to the level of intention to use the Fitbe tool. Developers of digital tools and applications should consider the user experience when designing such systems to improve the user experience