Analysis of the user experience (UX) of a fitness app by gender

Fitbe is a technological tool that facilitates the comprehen-sive management of sports spaces and helps users to prac-tice physical activity. User experience is a key aspect to take into account when adopting the use of technological tools. The general objective is to analyse the user experience of...

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Detalles Bibliográficos
Autores: Catalán Ubero, Antonio José, Valcarce Torrente, Manel, Gálvez Ruiz, Pablo, Angosto, Salvador, García Fernández, Jerónimo
Tipo de recurso: artículo
Fecha de publicación:2024
País:España
Institución:Universidad Católica San Antonio de Murcia (UCAM)
Repositorio:RIUCAM. Repositorio Institucional de la Universidad Católica San Antonio de Murcia
OAI Identifier:oai:repositorio.ucam.edu:10952/8102
Acceso en línea:http://hdl.handle.net/10952/8102
Access Level:acceso abierto
Palabra clave:Fitness app
UX
UEQ
UTAUT 2 model
Experiencia del usuario
User experience
Intención de uso
Modelo UTAUT 2
Intention of use
Descripción
Sumario:Fitbe is a technological tool that facilitates the comprehen-sive management of sports spaces and helps users to prac-tice physical activity. User experience is a key aspect to take into account when adopting the use of technological tools. The general objective is to analyse the user experience of sports centres with the Fitbe fitness app, as well as to exa-mine the intention to use and exercise with the app in the future according to gender, age and level of education. A sample of 174 people (53 men and 121 women) was used. The user experience questionnaire (UEQ) was used. The results showed that pragmatic qualities had higher values than hedonic qualities, with statistically significant differen-ces according to gender and educational level. A cluster analysis identified three groups according to the level of in-tention to use the Fitbe tool. Developers of digital tools and applications should consider the user experience when de-signing such systems to improve the user experience