How corporate social responsibility mediates the relationship between corporate reputation and enterprise risk management: evidence from Spain

Enterprise risk management (ERM) systems lessen the probability of risks harming a frm’s reputation for a number of reasons. First, a high-quality ERM system makes it less likely a frm will sufer a risk-based reputational crisis. Second, ERM systems help companies to behave more responsibly towards...

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Detalles Bibliográficos
Autores: Pérez Cornejo, Clara, Quevedo Puente, Mª Esther
Tipo de recurso: artículo
Estado:Versión publicada
Fecha de publicación:2022
País:España
Institución:Universidad de Burgos (UBU)
Repositorio:Repositorio Institucional de la Universidad de Burgos (RIUBU)
OAI Identifier:oai:riubu.ubu.es:10259/7391
Acceso en línea:http://hdl.handle.net/10259/7391
Access Level:acceso abierto
Palabra clave:Enterprise risk management system
Corporate reputation
Corporate social responsibility
Reputational risk
Crisis
Economía
Economics
Descripción
Sumario:Enterprise risk management (ERM) systems lessen the probability of risks harming a frm’s reputation for a number of reasons. First, a high-quality ERM system makes it less likely a frm will sufer a risk-based reputational crisis. Second, ERM systems help companies to behave more responsibly towards all stakeholders, thereby ensuring frms meet stakeholders’ expectations. Third, when a crisis stemming from an uncontrollable risk occurs, a high-quality ERM system helps to reduce the negative impact on reputation because stakeholders will not attribute guilt to a frm which has acted responsibly in its risk management. In this research, we explore the link between corporate reputation and ERM systems together with the role played by corporate social responsibility (CSR) performance as a mediator. Our results support the notion that ERM system quality enhances CSR performance as well as corporate reputation. The results also confrm that ERM systems have a positive impact on corporate reputation via the mediating efect of CSR performance. Companies should therefore use risk management policies to bolster both their CSR and their reputation.