The collaborative economy and taxi services: moving towards new business models in Spain

[EN] The collaborative economy brings new business models through digital platforms which compete with services that have traditionally been highly regulated. This is the case of the taxi sector. The new business models that have emerged in private passenger transport are mainly based on the customi...

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Detalles Bibliográficos
Autores: de-Miguel-Molina, María|||0000-0003-4264-8000, de-Miguel-Molina, Blanca|||0000-0002-1267-6070, Catalá-Pérez, Daniel|||0000-0001-5042-0239
Tipo de recurso: artículo
Fecha de publicación:2021
País:España
Institución:Universitat Politècnica de València (UPV)
Repositorio:RiuNet. Repositorio Institucional de la Universitat Politécnica de Valéncia
Idioma:inglés
OAI Identifier:oai:riunet.upv.es:10251/176213
Acceso en línea:https://riunet.upv.es/handle/10251/176213
Access Level:acceso abierto
Palabra clave:Collaborative economy
Passenger transport
Business model
Stakeholders
Regulation
Government
ORGANIZACION DE EMPRESAS
08.- Fomentar el crecimiento económico sostenido, inclusivo y sostenible, el empleo pleno y productivo, y el trabajo decente para todos
09.- Desarrollar infraestructuras resilientes, promover la industrialización inclusiva y sostenible, y fomentar la innovación
11.- Conseguir que las ciudades y los asentamientos humanos sean inclusivos, seguros, resilientes y sostenibles
Descripción
Sumario:[EN] The collaborative economy brings new business models through digital platforms which compete with services that have traditionally been highly regulated. This is the case of the taxi sector. The new business models that have emerged in private passenger transport are mainly based on the customisation opportunities provided by big data, yet the traditional business model followed by the taxi sector is finding it difficult to adapt to these changes in order to remain competitive, as we can observe from a content analysis of news over the last year in Spain. In this paper, we analyse the need to raise these issues through a governance model in which all stakeholders can express their opinions, trying to achieve solutions based on consensus for real deregulation. In order to achieve this consensus, government will need to play a crucial role, despite the fact that it has recently transferred decision-making to regional and local governments.