Quality certifications, an analysis of the limitations for its acceptance and subsequent adoption in the tourist MSMEs of the State of Mexico: Certificaciones de calidad, un análisis de las limitantes para su aceptación y posterior adopción en las MiPymes turísticas del Estado de México.

The emergence of new tourist profiles has led to a series of changes that force us to rethink the tourist offer of tourist destinations. Above all, of those that have arisen spontaneously and whose investment is mainly of a family nature characterized by MSMEs which implies the reformulation of stra...

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Detalles Bibliográficos
Autor: Sánchez Valdés, Arlén
Tipo de recurso: artículo
Estado:Versión publicada
Fecha de publicación:2019
País:Ecuador
Institución:Revista Kalpana (UDET)
Repositorio:Revista Kalpana
Idioma:español
OAI Identifier:oai:publicaciones.udet.edu.ec:article/21
Acceso en línea:https://publicaciones.udet.edu.ec/index.php/kalpana/article/view/21
Access Level:acceso abierto
Palabra clave:oferta turística
turístas
Mipymes
calidad de la oferta
desarrollo sustentable
tourist offer
tourists
MSMEs
quality of the offer
sustainable development
Descripción
Sumario:The emergence of new tourist profiles has led to a series of changes that force us to rethink the tourist offer of tourist destinations. Above all, of those that have arisen spontaneously and whose investment is mainly of a family nature characterized by MSMEs which implies the reformulation of strategies that favor the professionalization of the existing offer as a way to remain competitive in the market and at the same time to promote the sustainable development of destinations. This is a descriptive study of qualitative nature, where through a series of field visits, interviews with key actors, and the application of one hundred questionnaires to entrepreneurs from five magical towns in the State of Mexico, the current lag facing the tourist offer mainly propitiated by; the lack of interest of businessmen, the absence of public policies that promote certification actions and the lack of recognition of the market in relation to quality seals, laying the foundations for future studies related, not only with tourism offer but also with competitiveness and sustainable development of tourist destinations.