Loneliness in elderly people: an intervention proposal through the telephone accompaniment in Santiago de Chile
The Covid-19 pandemic made the loneliness and isolation of the elderly visible, where the ATM (emotional support phone for the elderly) arises as an intervention device, to decrease loneliness and contribute to generate positive emotions. In it, a group of volunteers delivered company through the te...
| Autores: | , , , |
|---|---|
| Tipo de recurso: | artículo |
| Estado: | Versión publicada |
| Fecha de publicación: | 2021 |
| País: | Costa Rica |
| Institución: | Universidad de Costa Rica |
| Repositorio: | Portal de Revistas UCR |
| Idioma: | español |
| OAI Identifier: | oai:portal.ucr.ac.cr:article/49684 |
| Acceso en línea: | https://revistas.ucr.ac.cr/index.php/gerontologia/article/view/49684 |
| Access Level: | acceso abierto |
| Palabra clave: | Elderly loneliness phone accompaniment phone assistance pandemic and the elderly phone volunteering gerontological intervention Soledad personas mayores acompañamiento telefónico atención telefónica pandemia en personas mayores voluntariado telefónico intervención gerontológica |
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Loneliness in elderly people: an intervention proposal through the telephone accompaniment in Santiago de Chile Soledad en personas mayores: una propuesta de intervención a través del acompañamiento telefónico en Santiago de Chile |
| title |
Loneliness in elderly people: an intervention proposal through the telephone accompaniment in Santiago de Chile |
| spellingShingle |
Loneliness in elderly people: an intervention proposal through the telephone accompaniment in Santiago de Chile León Aguilera, Diana Elderly loneliness phone accompaniment phone assistance pandemic and the elderly phone volunteering gerontological intervention Soledad personas mayores acompañamiento telefónico atención telefónica pandemia en personas mayores voluntariado telefónico intervención gerontológica |
| title_short |
Loneliness in elderly people: an intervention proposal through the telephone accompaniment in Santiago de Chile |
| title_full |
Loneliness in elderly people: an intervention proposal through the telephone accompaniment in Santiago de Chile |
| title_fullStr |
Loneliness in elderly people: an intervention proposal through the telephone accompaniment in Santiago de Chile |
| title_full_unstemmed |
Loneliness in elderly people: an intervention proposal through the telephone accompaniment in Santiago de Chile |
| title_sort |
Loneliness in elderly people: an intervention proposal through the telephone accompaniment in Santiago de Chile |
| dc.creator.none.fl_str_mv |
León Aguilera, Diana Gómez Maldonado, Esteban Urrutia Quiroz, Beatriz Rojas G, Natalia |
| author |
León Aguilera, Diana |
| author_facet |
León Aguilera, Diana Gómez Maldonado, Esteban Urrutia Quiroz, Beatriz Rojas G, Natalia |
| author_role |
author |
| author2 |
Gómez Maldonado, Esteban Urrutia Quiroz, Beatriz Rojas G, Natalia |
| author2_role |
author author author |
| dc.subject.none.fl_str_mv |
Elderly loneliness phone accompaniment phone assistance pandemic and the elderly phone volunteering gerontological intervention Soledad personas mayores acompañamiento telefónico atención telefónica pandemia en personas mayores voluntariado telefónico intervención gerontológica |
| topic |
Elderly loneliness phone accompaniment phone assistance pandemic and the elderly phone volunteering gerontological intervention Soledad personas mayores acompañamiento telefónico atención telefónica pandemia en personas mayores voluntariado telefónico intervención gerontológica |
| description |
The Covid-19 pandemic made the loneliness and isolation of the elderly visible, where the ATM (emotional support phone for the elderly) arises as an intervention device, to decrease loneliness and contribute to generate positive emotions. In it, a group of volunteers delivered company through the telephone to elderly who were lonely or feeling lonely during april and july 2020. This study aims to measure the results of this intervention carried out on a group of 72 elderly people who were delivered from municipal and state devices from Santiago de Chile in which questionnaires were applied via telephone (ESTE II and SPANE). The evidence has allowed us to reflect on and understand the results we obtained, in light of the multi-causality and complexity of loneliness where action is required from different areas for greater efficiency. Results indicate the inexistence of significant statistical variation in social loneliness and positive/negative emotions and affective balance after ATM, however, there is evidence of improvement or maintenance of perceived loneliness in one group. As a conclusión, this device of emotional support (ATM)can be a beneficial tool for the elderly, possible even to be used in non-pandemic period, since it can promote positive emotions and improve the perception of loneliness, but it has to be used with other interventions in order to achieve an integral approach of the cases. |
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2021 |
| dc.date.none.fl_str_mv |
2021-12-17 |
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info:eu-repo/semantics/publishedVersion Article artículo original http://purl.org/coar/resource_type/c_2df8fbb1 info:eu-repo/semantics/article |
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article |
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publishedVersion |
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https://revistas.ucr.ac.cr/index.php/gerontologia/article/view/49684 |
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https://revistas.ucr.ac.cr/index.php/gerontologia/article/view/49684 |
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spa |
| language |
spa |
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https://revistas.ucr.ac.cr/index.php/gerontologia/article/view/49684/49759 https://revistas.ucr.ac.cr/index.php/gerontologia/article/view/49684/49766 |
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Derechos de autor 2021 Anales en Gerontología acceso abierto http://purl.org/coar/access_right/c_abf2 info:eu-repo/semantics/openAccess |
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Derechos de autor 2021 Anales en Gerontología acceso abierto http://purl.org/coar/access_right/c_abf2 |
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openAccess |
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application/pdf text/html |
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Universidad de Costa Rica |
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Universidad de Costa Rica |
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Annals in Gerontology; Vol. 13 No. 1 (2021): Anales en Gerontología; 117-144 Anales en Gerontología; Vol. 13 Núm. 1 (2021): Anales en Gerontología; 117-144 2215-4647 1659-0813 reponame:Portal de Revistas UCR instname:Universidad de Costa Rica instacron:UCR |
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Universidad de Costa Rica |
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UCR |
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UCR |
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Portal de Revistas UCR |
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Portal de Revistas UCR |
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Portal de Revistas UCR - Universidad de Costa Rica |
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jorge.polanco@ucr.ac.cr |
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1849325476976263168 |
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Loneliness in elderly people: an intervention proposal through the telephone accompaniment in Santiago de ChileSoledad en personas mayores: una propuesta de intervención a través del acompañamiento telefónico en Santiago de ChileLeón Aguilera, DianaGómez Maldonado, EstebanUrrutia Quiroz, BeatrizRojas G, NataliaElderlylonelinessphone accompanimentphone assistancepandemic and the elderlyphone volunteeringgerontological interventionSoledadpersonas mayoresacompañamiento telefónicoatención telefónicapandemia en personas mayoresvoluntariado telefónicointervención gerontológicaThe Covid-19 pandemic made the loneliness and isolation of the elderly visible, where the ATM (emotional support phone for the elderly) arises as an intervention device, to decrease loneliness and contribute to generate positive emotions. In it, a group of volunteers delivered company through the telephone to elderly who were lonely or feeling lonely during april and july 2020. This study aims to measure the results of this intervention carried out on a group of 72 elderly people who were delivered from municipal and state devices from Santiago de Chile in which questionnaires were applied via telephone (ESTE II and SPANE). The evidence has allowed us to reflect on and understand the results we obtained, in light of the multi-causality and complexity of loneliness where action is required from different areas for greater efficiency. Results indicate the inexistence of significant statistical variation in social loneliness and positive/negative emotions and affective balance after ATM, however, there is evidence of improvement or maintenance of perceived loneliness in one group. As a conclusión, this device of emotional support (ATM)can be a beneficial tool for the elderly, possible even to be used in non-pandemic period, since it can promote positive emotions and improve the perception of loneliness, but it has to be used with other interventions in order to achieve an integral approach of the cases.La pandemia de la COVID-19 visibilizó la soledad y el aislamiento de las personas adultas mayores, por lo cual surgió el programa Acompañamiento Telefónico Mayor (ATM), como dispositivo de intervención para paliar la soledad y contribuir a generar afectos positivos. En este, un grupo de personas voluntarias entregó compañía telefónica semanalmente a personas adultas mayores que estaban o se sentían solas, durante abril y julio de 2020. Este estudio pretende medir los resultados de esta intervención realizada con 72 personas adultas mayores derivadas de dispositivos municipales y estatales de Santiago de Chile, en la cual se aplicaron cuestionarios vía telefónica (ESTE II y SPANE). La evidencia ha permitido reflexionar y entender los resultados, a la luz de la multicausalidad y complejidad de la soledad donde se requiere actuar desde distintos ámbitos para una mayor eficacia. Los resultados indican que no existe una variación estadísticamente significativa de la soledad social y los afectos positivos/negativos y balanza afectiva tras el acompañamiento, sin embargo, se evidencia en un grupo la mejoría o mantención de la soledad percibida. Se concluye que el acompañamiento telefónico puede ser una herramienta beneficiosa para las personas adultas mayores, posible incluso de usarse en periodo no pandémico, ya que, como dispositivo de intervención, puede favorecer afectos positivos y mejorar la percepción de soledad; pero debe ser utilizada en conjunto con otras intervenciones, de manera que se logre un abordaje integral de los casos.Universidad de Costa Rica2021-12-17info:eu-repo/semantics/publishedVersionArticleartículo originalhttp://purl.org/coar/resource_type/c_2df8fbb1info:eu-repo/semantics/articleapplication/pdftext/htmlhttps://revistas.ucr.ac.cr/index.php/gerontologia/article/view/49684Annals in Gerontology; Vol. 13 No. 1 (2021): Anales en Gerontología; 117-144Anales en Gerontología; Vol. 13 Núm. 1 (2021): Anales en Gerontología; 117-1442215-46471659-0813reponame:Portal de Revistas UCRinstname:Universidad de Costa Ricainstacron:UCRspahttps://revistas.ucr.ac.cr/index.php/gerontologia/article/view/49684/49759https://revistas.ucr.ac.cr/index.php/gerontologia/article/view/49684/49766Derechos de autor 2021 Anales en Gerontologíaacceso abiertohttp://purl.org/coar/access_right/c_abf2info:eu-repo/semantics/openAccess2025-02-12T22:28:13Zoai:portal.ucr.ac.cr:article/49684Portal de revistashttps://revistas.ucr.ac.cr/Universidadhttp://www.ucr.ac.crhttps://revistas.ucr.ac.cr/index.php/index/oaijorge.polanco@ucr.ac.crCosta RicaNo aplicaNo aplicaNo aplicaopendoar:2025-08-13T10:58:09.908Portal de Revistas UCR - Universidad de Costa Ricafalse |
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15,81155 |