Digital maturity as a determinant of business resilience in microenterprises in Ibero-America: a post COVID-19 analysis

This paper examines the relationship between the level of digital maturity and business resilience in microenterprises in Ibero- America immediately after Coronavirus 2019 (COVID-19). The results of 7265 surveys of microbusinesses in 18 countries were analyzed. It was found that businesses with a hi...

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Detalles Bibliográficos
Autores: Picón Viana, Cristian Johan, Suquillo, Edwin Javier, Carmona, Carlos, Arellano, Elsa Jacqueline
Tipo de recurso: artículo
Estado:Versión publicada
Fecha de publicación:2023
País:Colombia
Institución:Corporación Universidad de la Costa
Repositorio:Repositorio REDICUC
Idioma:inglés
OAI Identifier:oai:repositorio.cuc.edu.co:11323/13790
Acceso en línea:https://hdl.handle.net/11323/13790
https://repositorio.cuc.edu.co/
Access Level:acceso abierto
Palabra clave:Digitization
Digital maturity
Business resilience
COVID-19
Microenterprises
Descripción
Sumario:This paper examines the relationship between the level of digital maturity and business resilience in microenterprises in Ibero- America immediately after Coronavirus 2019 (COVID-19). The results of 7265 surveys of microbusinesses in 18 countries were analyzed. It was found that businesses with a higher level of digital maturity presented a higher level of resilience understood as an improvement in their sales after facing a crisis such as the pandemic.