Influence of online consumer innovativeness behavior in eletronic products on planned obsolescence process

The objective of this paper is to analyze the influence of online consumer behavior innovativeness on the planned obsolescence process. Through a theoretical analysis of innovativeness constructs, consumer behavior and planned obsolescence process, the following scales and the following model for re...

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Bibliographic Details
Authors: Neckel, Anderson, Boeing, Ricardo
Format: article
Status:Published version
Publication Date:2019
Country:Brasil
Institution:Universidade Federal de Santa Maria (UFSM)
Repository:Revista de Administração da UFSM
Language:English
OAI Identifier:oai:ojs.pkp.sfu.ca:article/16839
Online Access:https://periodicos.ufsm.br/reaufsm/article/view/16839
Access Level:Open access
Keyword:Innovativeness
Consumer behavior
Planned obsolescence
Inovatividade
Comportamento do consumidor
Obsolescência programada
Description
Summary:The objective of this paper is to analyze the influence of online consumer behavior innovativeness on the planned obsolescence process. Through a theoretical analysis of innovativeness constructs, consumer behavior and planned obsolescence process, the following scales and the following model for research development were employed: Domain Specific Innovativeness and New Involvement Profile scales and the Model of Diffusion of Innovations. The research approach uses mixed methods and was performed with two focus groups after a survey was carried out. The sample comprises 448 consumers of electrical and electronic equipment sold on the internet who reside in the Southern region of Brazil. Data processing was based on a multivariate data analysis and results show that innovativeness behavior has a significant positive influence on the planned obsolescence process.