Gestão de processos de negócio: estudo da tecnologia BPM/SOA na implantação de sistemas integrados de gestão-ERP

Along with the rising number of organizations adopting the process oriented managing model, the IT area has been challenged to adapt to this new context, providing integrated systems to support the business model. This adaptation requires changes in the management model, strong alignment with the bu...

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Detalles Bibliográficos
Autor: Amaral, Francisco Piedade
Tipo de recurso: tesis de maestría
Estado:Versión publicada
Fecha de publicación:2010
País:Brasil
Institución:Pontifícia Universidade Católica de São Paulo (PUC-SP)
Repositorio:Repositório Institucional da PUC_SP
Idioma:portugués
OAI Identifier:oai:repositorio.pucsp.br:handle/1417
Acceso en línea:https://tede2.pucsp.br/handle/handle/1417
Access Level:acceso abierto
Palabra clave:Processos de negócio
Gestão por processos
ERP
BPM/SOA
Business process
CNPQ::CIENCIAS SOCIAIS APLICADAS::ADMINISTRACAO
Descripción
Sumario:Along with the rising number of organizations adopting the process oriented managing model, the IT area has been challenged to adapt to this new context, providing integrated systems to support the business model. This adaptation requires changes in the management model, strong alignment with the business and new IT consultant profile. The concept of Business Process Management (BPM) and the concept of Service Oriented Architecture (SOA) has been the way solution providers companies for integrated business management applications (ERP Systems) have adopted to enable Process-oriented management model. This new methodology requires a new way of implementing ERP Systems, based on business alignment, process integration and a new profile for IT consultants is demanded. With the integrated use of BPM/SOA approach, organizations can define and optimize business process to implement software systems able to perform the orchestration of their activities for a improved competitiveness in the market place