Analyzing the Think-aloud protocol method, its contexts and variations.

Currently, the application of Think-aloud Protocol ( or Protocol Analysis) focuses on usability tests and interface development. However, the method has its origin (under different names) in the studies of Neurolinguistics and Cognitive Psychology at the beginning of the last century, exploring the...

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Detalles Bibliográficos
Autor: Keller, Luciana
Tipo de recurso: artículo
Estado:Versión publicada
Fecha de publicación:2022
País:Brasil
Institución:Universidade Estadual de Londrina (UEL)
Repositorio:Projética Revista Científica de Design
Idioma:portugués
OAI Identifier:oai:ojs.pkp.sfu.ca:article/46921
Acceso en línea:https://ojs.uel.br/revistas/uel/index.php/projetica/article/view/46921
Access Level:acceso abierto
Palabra clave:Think-aloud Protocol
Design research tools
Usability
Análise de Protocolo
Ferramentas de pesquisa em Design
Usabilidade
Design e Tecnologia
Descripción
Sumario:Currently, the application of Think-aloud Protocol ( or Protocol Analysis) focuses on usability tests and interface development. However, the method has its origin (under different names) in the studies of Neurolinguistics and Cognitive Psychology at the beginning of the last century, exploring the functioning of the human mind through speech. This article discusses this method, presenting its trajectory to Design, its potentialities and criticisms. We believe that the issues raised in this discussion are enriching for researchers who wish to reproduce or adapt the protocol analysis method. Among these issues, the following are highlighted: the differences between its original application and in Design; variations developed to bypass methodological limitations. Therefore, we seek to assist in the identification of relevant parameters for the inclusion of the user in the project, in addition to provide theoretical references for a better understanding of the development of usability tests in general.