Management of industrial service projects developed by Brazilian companies and their relationship with critical success factors
Purpose – This study aims to analyze the project management of industrial services developed by Brazilian companies and their relationship with Critical Success Factors. Theoretical framework – Through a content analysis, Critical Success Factors were aligned to industrial service management and PMB...
| Autores: | , , , , , , |
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| Formato: | artículo |
| Estado: | Versión publicada |
| Fecha de publicación: | 2022 |
| País: | Brasil |
| Recursos: | Universidade Estadual Paulista (UNESP) |
| Repositorio: | GEPROS. Gestão da Produção. Operações e Sistemas |
| Idioma: | inglés |
| OAI Identifier: | oai:ojs.gepros.emnuvens.com.br:article/2898 |
| Acesso em linha: | https://revista.feb.unesp.br/gepros/article/view/2898 |
| Access Level: | acceso abierto |
| Palavra-chave: | Project management Industrial services Critical Success Factors Brazil |
| Resumo: | Purpose – This study aims to analyze the project management of industrial services developed by Brazilian companies and their relationship with Critical Success Factors. Theoretical framework – Through a content analysis, Critical Success Factors were aligned to industrial service management and PMBOK project management guidelines.Design/methodology/approach – To develop the study, a survey on industrial service project management was carried out on industrial service professionals. Survey data were analyzed through frequency distribution and ranked using the TOPSIS technique. Findings – The results showed that the companies mentioned use PMBOK guidelines, however, they can be improved. Comparatively, the project schedule management is highlighted; the five CSFs that are considered more relevant are related to the scope, schedule, costs, integration, communications and resource management. Research, Practical & Social implications – The results provide insights for organizational practices and guide management improvements, showing the main opportunities for improvement in the companies analyzed. Originality/value – The literature fails to provide an analysis of Brazilian industrial service companies. In this sense, this study provides a valuable contribution to the field.Keywords: Industrial Services Management; Critical Success Factors; Project Management; Brazil. |
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