Algorithmic dimensions of platform labor: cartographing Uber’s surge pricing

This paper aims to provide a conceptual look into the algorithmic mediations in the framework of the platform labor. In dialogue with critical algorithm studies, we emphasize how its material and performative dimensions act contingently on online platforms. We undertook a brief cartography of Uber&#...

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Detalles Bibliográficos
Autores: Guerra, Ana, d'Andréa, Carlos
Tipo de recurso: artículo
Estado:Versión publicada
Fecha de publicación:2021
País:Brasil
Institución:Associação Nacional dos Programas de Pós-Graduação em Comunicação
Repositorio:E-Compós
Idioma:portugués
OAI Identifier:oai:ojs.www.e-compos.org.br:article/2046
Acceso en línea:https://www.e-compos.org.br/e-compos/article/view/2046
Access Level:acceso abierto
Palabra clave:Algoritmo
Plataforma
Preço Dinâmico
Trabalho
Uber
Precio Dinámico
Trabajo
Algorithm
Platform
Surge Pricing
Labor
Descripción
Sumario:This paper aims to provide a conceptual look into the algorithmic mediations in the framework of the platform labor. In dialogue with critical algorithm studies, we emphasize how its material and performative dimensions act contingently on online platforms. We undertook a brief cartography of Uber's dynamic pricing by exploring different documents and an ethnographic-inspired observation. Based on the company's and the drivers' perspective, the analysis explores the rhetorical, infrastructural and affective dimensions of dynamic pricing. The study allows us to discuss how algorithms are repositioned and resignified within a complex sociotechnical network strongly embedded in neoliberal rationality.