Tourism and information technology: from traditional agencies to travel techs
This article refers to the importance of digital transformations in the tourism sector and their contributions to the development of travel agencies in the era of Tourism 4.0, the new technological revolution that has altered consumer behavior. The relationship between tourism and technology is hist...
| Autores: | , |
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| Tipo de recurso: | artículo |
| Estado: | Versión publicada |
| Fecha de publicación: | 2022 |
| País: | Brasil |
| Institución: | Associação Nacional de Pesquisa e Pós-Graduação em Turismo (ANPTUR) |
| Repositorio: | Revista Brasileira de Pesquisa em Turismo |
| Idioma: | portugués |
| OAI Identifier: | oai:ojs.emnuvens.com.br:article/2668 |
| Acceso en línea: | https://rbtur.org.br/rbtur/article/view/2668 |
| Access Level: | acceso abierto |
| Palabra clave: | Distribution Internet Travel agency Tourism 4.0 Travel techs Distribuição Turismo 4.0 Agenciamento de viagens Distribución Agencia de Viajes Tecnologías de viaje |
| Sumario: | This article refers to the importance of digital transformations in the tourism sector and their contributions to the development of travel agencies in the era of Tourism 4.0, the new technological revolution that has altered consumer behavior. The relationship between tourism and technology is historical, therefore, we present this relationship between both, and then we discuss the concept of travel agency until the understanding of travel techs, the new applications of IT solutions and e-commerce in the context of the tourism market, transforming the old agency market. |
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