Managerial modernization of public hospitais: the tough exercise of change

Starting from the criticism of traditional administration systems adopted in governmental public hospitais based upon vertical coordination focused in functional bodics, the author talks about the difficulties of the implementation of an alternative managementmodel (bearing decentralized features, e...

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Detalles Bibliográficos
Autor: Cecilio, Luiz Carlos de Oliveira
Tipo de recurso: artículo
Estado:Versión publicada
Fecha de publicación:1997
País:Brasil
Institución:Fundação Getulio Vargas (FGV)
Repositorio:Revista de Administração Pública
Idioma:portugués
OAI Identifier:oai:ojs.periodicos.fgv.br:article/7903
Acceso en línea:https://periodicos.fgv.br/rap/article/view/7903
Access Level:acceso abierto
Palabra clave:steering systems
vertical coordination
horizontal coordination
managers
quality of care
customers.
sistemas de direção
coordenação vertical
coordenação horizontal
gerentes
qualidade da assistência
clientes.
Descripción
Sumario:Starting from the criticism of traditional administration systems adopted in governmental public hospitais based upon vertical coordination focused in functional bodics, the author talks about the difficulties of the implementation of an alternative managementmodel (bearing decentralized features, emphasizing the horizontal coordination of multiprofessional workteams at the levei of working units) and points out some strategies to overcome those difficulties.