Innovation in the management of lessons learned in an IT project with the adoption of social media

Winter, Roberto; Chaves, Marcirio Silveira

Innovation in the management of lessons learned in an IT project with the adoption of social media

This research explores the gap in the management of lessons learned (MLL) in an Information Technology project (IT), validating a model (named Target) with the support of a wiki platform in a medium-sized company in the IT industry. This model supports the following MLL processes: awareness, collect...

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Detalles Bibliográficos
Autores:	Winter, Roberto, Chaves, Marcirio Silveira
Tipo de recurso:	artículo
Estado:	Versión publicada
Fecha de publicación:	2017
País:	Brasil
Institución:	Universidade Nove de Julho (UNINOVE)
Repositorio:	International Journal of Innovation (São Paulo)
Idioma:	inglés
OAI Identifier:	oai:ojs.periodicos.uninove.br:article/9829
Acceso en línea:	https://periodicos.uninove.br/innovation/article/view/9829
Access Level:	acceso abierto
Palabra clave:	Knowledge management lessons learned web 2.0 Information Technology Projects Social Media Gestão do Conhecimento Lições Aprendidas Projetos de Tecnologia da Informação Mídias Sociais DSR TAR

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network_acronym_str	BR
network_name_str	Brasil
repository_id_str
spelling	Innovation in the management of lessons learned in an IT project with the adoption of social mediaInovação na gestão de lições aprendidas em um Projeto de ti com a adoção de mídia socialKnowledge managementlessons learnedweb 2.0Information Technology ProjectsSocial MediaGestão do ConhecimentoLições Aprendidasweb 2.0Projetos de Tecnologia da InformaçãoMídias SociaisDSRTARThis research explores the gap in the management of lessons learned (MLL) in an Information Technology project (IT), validating a model (named Target) with the support of a wiki platform in a medium-sized company in the IT industry. This model supports the following MLL processes: awareness, collection, verification, storage, dissemination and reuse. This study adopts the paradigm of the Design Science Research and the Technical Action Research method to instantiate the Target model in the implementation phase of an IT project. The theoretical contribution lies in the practical utility of an LL model, which was validated in the field promoting innovation in the MLL. The practical implications can be seen in the company's learning to introduce the MLL, improve design productivity, increase employee collaboration and better disseminate knowledge.Esta pesquisa explora a lacuna na gestão de lições aprendidas (GLA) em um projeto de Tecnologia da Informação (TI), validando um modelo (denominado Target) com o apoio de uma plataforma wiki em uma empresa de médio porte no setor de TI. Este modelo suporta os seguintes processos do GLA: conscientização, coleta, verificação, armazenamento, disseminação e reuso. Este estudo adota o paradigma Design Science Research e o Método de Pesquisa-ação Técnica para instanciar o modelo Target na fase de implementação de um projeto de TI. A contribuição teórica reside na utilidade prática de um modelo de GLA, que foi validado no campo promovendo inovação na GLA. As implicações práticas podem ser vistas no aprendizado da empresa para introduzir o GLA, melhorar a produtividade do projeto, aumentar a colaboração dos funcionários e disseminar melhor o conhecimento.Universidade Nove de Julho - UNINOVE2017-08-30info:eu-repo/semantics/articleinfo:eu-repo/semantics/publishedVersionapplication/pdfhttps://periodicos.uninove.br/innovation/article/view/982910.5585/iji.v5i2.155International Journal of Innovation; Vol. 5 No. 2 (2017): May/August; 156-170International Journal of Innovation – IJI; Vol. 5 Núm. 2 (2017): May/August; 156-170International Journal of Innovation – IJI; v. 5 n. 2 (2017): May/August; 156-1702318-9975reponame:International Journal of Innovation (São Paulo)instname:Universidade Nove de Julho (UNINOVE)instacron:UNINOVEenghttps://periodicos.uninove.br/innovation/article/view/9829/pdfCopyright (c) 2017 International Journal of Innovationhttps://creativecommons.org/licenses/by-nc-nd/4.0info:eu-repo/semantics/openAccessWinter, RobertoChaves, Marcirio Silveira2020-02-10T21:15:04Zoai:ojs.periodicos.uninove.br:article/9829Revistahttps://periodicos.uninove.br/innovation/indexPRIhttps://periodicos.uninove.br/innovation/oaiiji@uninove.br \|\| crismonteiro@uninove.br2318-99752318-9975opendoar:2020-02-10T21:15:04International Journal of Innovation (São Paulo) - Universidade Nove de Julho (UNINOVE)false
dc.title.none.fl_str_mv	Innovation in the management of lessons learned in an IT project with the adoption of social media Inovação na gestão de lições aprendidas em um Projeto de ti com a adoção de mídia social
title	Innovation in the management of lessons learned in an IT project with the adoption of social media
spellingShingle	Innovation in the management of lessons learned in an IT project with the adoption of social media Winter, Roberto Knowledge management lessons learned web 2.0 Information Technology Projects Social Media Gestão do Conhecimento Lições Aprendidas web 2.0 Projetos de Tecnologia da Informação Mídias Sociais DSR TAR
title_short	Innovation in the management of lessons learned in an IT project with the adoption of social media
title_full	Innovation in the management of lessons learned in an IT project with the adoption of social media
title_fullStr	Innovation in the management of lessons learned in an IT project with the adoption of social media
title_full_unstemmed	Innovation in the management of lessons learned in an IT project with the adoption of social media
title_sort	Innovation in the management of lessons learned in an IT project with the adoption of social media
dc.creator.none.fl_str_mv	Winter, Roberto Chaves, Marcirio Silveira
author	Winter, Roberto
author_facet	Winter, Roberto Chaves, Marcirio Silveira
author_role	author
author2	Chaves, Marcirio Silveira
author2_role	author
dc.subject.por.fl_str_mv	Knowledge management lessons learned web 2.0 Information Technology Projects Social Media Gestão do Conhecimento Lições Aprendidas web 2.0 Projetos de Tecnologia da Informação Mídias Sociais DSR TAR
topic	Knowledge management lessons learned web 2.0 Information Technology Projects Social Media Gestão do Conhecimento Lições Aprendidas web 2.0 Projetos de Tecnologia da Informação Mídias Sociais DSR TAR
description	This research explores the gap in the management of lessons learned (MLL) in an Information Technology project (IT), validating a model (named Target) with the support of a wiki platform in a medium-sized company in the IT industry. This model supports the following MLL processes: awareness, collection, verification, storage, dissemination and reuse. This study adopts the paradigm of the Design Science Research and the Technical Action Research method to instantiate the Target model in the implementation phase of an IT project. The theoretical contribution lies in the practical utility of an LL model, which was validated in the field promoting innovation in the MLL. The practical implications can be seen in the company's learning to introduce the MLL, improve design productivity, increase employee collaboration and better disseminate knowledge.
publishDate	2017
dc.date.none.fl_str_mv	2017-08-30
dc.type.driver.fl_str_mv	info:eu-repo/semantics/article info:eu-repo/semantics/publishedVersion
format	article
status_str	publishedVersion
dc.identifier.uri.fl_str_mv	https://periodicos.uninove.br/innovation/article/view/9829 10.5585/iji.v5i2.155
url	https://periodicos.uninove.br/innovation/article/view/9829
identifier_str_mv	10.5585/iji.v5i2.155
dc.language.iso.fl_str_mv	eng
language	eng
dc.relation.none.fl_str_mv	https://periodicos.uninove.br/innovation/article/view/9829/pdf
dc.rights.driver.fl_str_mv	Copyright (c) 2017 International Journal of Innovation https://creativecommons.org/licenses/by-nc-nd/4.0 info:eu-repo/semantics/openAccess
rights_invalid_str_mv	Copyright (c) 2017 International Journal of Innovation https://creativecommons.org/licenses/by-nc-nd/4.0
eu_rights_str_mv	openAccess
dc.format.none.fl_str_mv	application/pdf
dc.publisher.none.fl_str_mv	Universidade Nove de Julho - UNINOVE
publisher.none.fl_str_mv	Universidade Nove de Julho - UNINOVE
dc.source.none.fl_str_mv	International Journal of Innovation; Vol. 5 No. 2 (2017): May/August; 156-170 International Journal of Innovation – IJI; Vol. 5 Núm. 2 (2017): May/August; 156-170 International Journal of Innovation – IJI; v. 5 n. 2 (2017): May/August; 156-170 2318-9975 reponame:International Journal of Innovation (São Paulo) instname:Universidade Nove de Julho (UNINOVE) instacron:UNINOVE
instname_str	Universidade Nove de Julho (UNINOVE)
instacron_str	UNINOVE
institution	UNINOVE
reponame_str	International Journal of Innovation (São Paulo)
collection	International Journal of Innovation (São Paulo)
repository.name.fl_str_mv	International Journal of Innovation (São Paulo) - Universidade Nove de Julho (UNINOVE)
repository.mail.fl_str_mv	iji@uninove.br \|\| crismonteiro@uninove.br
_version_	1853663462564036608
score	15.136285

Innovation in the management of lessons learned in an IT project with the adoption of social media

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