INNOVATION AS A FACTOR OF DIFFERENTIATION IN THE E-MARKETPLACE SEGMENT

This study sought to verify if innovation can lead to a competitive advantage through a bibliographical study and qualitative research with e-marketplace companies. It also sought a definition on e-marketplace, a new business segment that does not yet have many studies. The research was done with se...

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Bibliographic Details
Authors: Asturiano Martins, Eros Augusto, Zilber, Moises Ari
Format: article
Status:Published version
Publication Date:2019
Country:Brasil
Institution:Universidade do Sul de Santa Catarina (UNISUL)
Repository:Revista Eletrônica de Estratégia e Negócios
Language:Portuguese
OAI Identifier:oai:portaldeperiodicos.animaeducacao.com.br:article/5055
Online Access:https://portaldeperiodicos.animaeducacao.com.br/index.php/EeN/article/view/5055
Access Level:Open access
Keyword:Innovation
Competitive Advantage
Differentiation
e-Commerce
e-Marketplace.
Innovación
Ventaja competitiva
Diferenciación
Comercio electrónico
E-Marketplace.
Inovação
Diferenciação
Vantagem Competitiva
e-Marketplace
Description
Summary:This study sought to verify if innovation can lead to a competitive advantage through a bibliographical study and qualitative research with e-marketplace companies. It also sought a definition on e-marketplace, a new business segment that does not yet have many studies. The research was done with seven companies and the results presented demonstrate that innovation is a source of differentiation in technology and product development. It was also a contribution of this work to verify that innovation is part of the culture of the e-marketplaces analyzed and that there is a connection between innovation and competitive advantage in the segment researched.