LABOR STRESSOR AND WELLNESS AT WORK IN AUXILIARY CABIN STAFF

This research aims to identify the triggers of workplace stress and their relationship with the quality of working life of aircraft cabin crew. The sample consisted of 136 individuals who work as aviation cabin crew, who were administered the questionnaire Quality of Life Professional CVP-35 Cabezas...

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Detalhes bibliográficos
Autores: Vauro Desiderio, Mirian Rossana, Labarthe Carrara, Javier
Formato: artículo
Estado:Versión publicada
Fecha de publicación:2015
País:Uruguay
Recursos:Universidad Católica del Uruguay
Repositorio:LIBERI
Idioma:español
OAI Identifier:oai:liberi.ucu.edu.uy:10895/5313
Acesso em linha:https://revistas.ucu.edu.uy/index.php/cienciaspsicologicas/article/view/616
https://hdl.handle.net/10895/5313
Access Level:acceso abierto
Palavra-chave:Estrés laboral
calidad de vida profesional
psicología aeronáutica
psicología de la aviación
azafatas
Labor Stress
Quality of Professional Life
Aeronautical Psychology
Aviation Psychology
stewardess
Descrição
Resumo:This research aims to identify the triggers of workplace stress and their relationship with the quality of working life of aircraft cabin crew. The sample consisted of 136 individuals who work as aviation cabin crew, who were administered the questionnaire Quality of Life Professional CVP-35 Cabezas (2000), which was considered for analysis only item that evaluates the dimension Overall this variable; and measuring instrument triggers of workplace stress for pilots (IMDELP), Aguirre (2015). Results show: (1) stewardess percieve a high level of a labor estress, (2) just an average level of satisfaction, (3) a low quality of labor life, (4) and there is a meaning relation between quality of labor life and detonating factors of organizational stress type, extraorganizational and physical atmosphere, (5) In addition, socialdemographic variables are full related in the following way: sex and physical atmosphere factor, sex and satisfaction with the supervision, sex and satisfaction with benefits, sex and satisfaction with degree of participation, sex and labor performance, age and labor performance, children and labor performance; number of children and labor performance, permanence at job and satisfaction with your work, permanence at job and labor performance, permanence at job and quality of labor life.