La satisfacción laboral y su relación con el desempeño laboral de los trabajadores administrativos de la Clínica Ana Stahl Iquitos 2025

Identifying the relationship between job satisfaction and job performance was the overall objective of this research. Within the framework of a quantitative paradigm, a non-experimental study was conducted with cross-sectional data collection and correlational and descriptive approaches. A census-ba...

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Detalles Bibliográficos
Autor: Rojas Guevara, Karito Cristhina
Tipo de recurso: tesis de maestría
Fecha de publicación:2025
País:Perú
Institución:Universidad Nacional De La Amazonía Peruana
Repositorio:UNAPIquitos-Institucional
Idioma:español
OAI Identifier:oai:repositorio.unapiquitos.edu.pe:20.500.12737/12415
Acceso en línea:https://hdl.handle.net/20.500.12737/12415
Access Level:acceso abierto
Palabra clave:Satisfacción
Desempeño
Laboral
Empleados.
https://purl.org/pe-repo/ocde/ford#5.02.04
Descripción
Sumario:Identifying the relationship between job satisfaction and job performance was the overall objective of this research. Within the framework of a quantitative paradigm, a non-experimental study was conducted with cross-sectional data collection and correlational and descriptive approaches. A census-based sample of 35 administrative employees at the Ana Stahl clinic was administered a structured questionnaire with Likert-based response options. The main hypothesis is that a positive relationship exists between the variables studied. Once the data were collected and processed in Excel and SPSS, the following results were revealed: job satisfaction and job performance showed similar values, with 54.29% of employees reporting very high job satisfaction and performance, while the remaining 45.71% reported high levels of job satisfaction and performance. Regarding the main hypothesis test, conducted using the Spearman coefficient, the rhodium value was 0.455, thus confirming the research hypothesis, that there is a positive, medium-level relationship between job satisfaction and performance. This test also had a sig. value of 0.006, confirming the relationship is significant.