LA PLANEACIÓN ESTRATÉGICA COMO HERRAMIENTA PARA MEJORAR LA PRODUCTIVIDAD EN LAS AGENCIAS DE VIAJES Y TURISMO DE AREQUIPA

The efficient management of theTravel & Tourism Agencies of Arequipa through the use of management tools such a sstrategic planning allows them to improve their productivity and at the present time that competitive pressure is strong forcing Travel Agencies and Tourism using best management...

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Detalles Bibliográficos
Autor: Mayurí Barrón, Jorge Vicente
Tipo de recurso: artículo
Estado:Versión publicada
Fecha de publicación:2012
País:Perú
Institución:Universidad Nacional Mayor de San Marcos
Repositorio:Revistas - Universidad Nacional Mayor de San Marcos
Idioma:español
OAI Identifier:oai:revistasinvestigacion.unmsm.edu.pe:article/8812
Acceso en línea:https://revistasinvestigacion.unmsm.edu.pe/index.php/administrativas/article/view/8812
Access Level:acceso abierto
Palabra clave:Strategic planning
productivity
travel agency and tourism competitiveness
Arequipa
Planeación estratégica
productividad
agencia de viajes y turismo
competitividad
Descripción
Sumario:The efficient management of theTravel & Tourism Agencies of Arequipa through the use of management tools such a sstrategic planning allows them to improve their productivity and at the present time that competitive pressure is strong forcing Travel Agencies and Tourism using best management techniques and failure to do so would bring a significant reduction of their competitiveness in the domestic and international markets. Of the 34 travel agencies and tourism were identified selected a total of 12 existing agencies in the city of Arequipa that use strategic planning as a business management tool, these agencies develop receptive tourism-related activities, and egresive or internal. From the study results demonstrated that 12 of the 34 Travel Agencies and Tourism Management Arequipa due to the constant use of the Strategic Planning, came to increase productivity.