Reduce waiting times in a hospital emergency department using simulation

A discrete simulation model was developed for the obstetrics-gynecology emergency department of a regional public hospital. It was utilized the software Arena of Rockwell Automation to analyze the flow of patients, identify bottlenecks and propose improvements that reduce patient waiting times. The...

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Detalles Bibliográficos
Autores: Medina León, Silvia, Medina Palomera, Amalia, González Ángeles, Álvaro
Tipo de recurso: artículo
Estado:Versión publicada
Fecha de publicación:2010
País:Perú
Institución:Universidad Nacional Mayor de San Marcos
Repositorio:Revistas - Universidad Nacional Mayor de San Marcos
Idioma:español
OAI Identifier:oai:revistasinvestigacion.unmsm.edu.pe:article/6170
Acceso en línea:https://revistasinvestigacion.unmsm.edu.pe/index.php/idata/article/view/6170
Access Level:acceso abierto
Palabra clave:Simulation
discrete event simulation
waiting times.
Simulación
simulación de eventos discretos
tiempos de espera.
Descripción
Sumario:A discrete simulation model was developed for the obstetrics-gynecology emergency department of a regional public hospital. It was utilized the software Arena of Rockwell Automation to analyze the flow of patients, identify bottlenecks and propose improvements that reduce patient waiting times. The simulation model included from the patient arrival at the information module until the patient leaves the recuperation area in emergency. Scenarios evaluation was utilized to determine improvement proposals giving as result a 76% reduction of total waiting times.