Supplier relationship management process assessment in food supply chains: an empirical study in coffee supply chains from Peru

Supplier relationship management (SRM) best practices can improve supply chain performance and create competitive advantages by increasing customer value. The SRM process in food supply chains (FSC) enable closer customer relationships, promote trust and avoid potential problems, and enhance coopera...

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Detalles Bibliográficos
Autores: Sanchez, Rajiv, Reyes, Bryan, Ramos, Edgar, Coles, Phillip S.
Tipo de recurso: artículo
Fecha de publicación:2023
País:Perú
Institución:Universidad Peruana de Ciencias Aplicadas
Repositorio:UPC-Institucional
Idioma:inglés
OAI Identifier:oai:repositorioacademico.upc.edu.pe:10757/668732
Acceso en línea:https://doi.org/10.1504/IJPMB.2023.130924
http://hdl.handle.net/10757/668732
Access Level:acceso embargado
Palabra clave:coffee
food supply chain
FSC
process assessment
SRM
supplier relationship management
supply chain
Supplier relationship management (SRM)
Supply chain performance
Customer value
Food supply chains (FSC)
Trust
Cooperation
Literature review
Peruvian coffee centres
SRM processes
Implementation
https://purl.org/pe-repo/ocde/ford#2.11.04
id PE_55cfc0c59c846bbf3c5ca83a219f2e65
oai_identifier_str oai:repositorioacademico.upc.edu.pe:10757/668732
network_acronym_str PE
network_name_str Perú
repository_id_str
dc.title.es_PE.fl_str_mv Supplier relationship management process assessment in food supply chains: an empirical study in coffee supply chains from Peru
title Supplier relationship management process assessment in food supply chains: an empirical study in coffee supply chains from Peru
spellingShingle Supplier relationship management process assessment in food supply chains: an empirical study in coffee supply chains from Peru
Sanchez, Rajiv
coffee
food supply chain
FSC
process assessment
SRM
supplier relationship management
supply chain
Supplier relationship management (SRM)
Supply chain performance
Customer value
Food supply chains (FSC)
Trust
Cooperation
Literature review
Peruvian coffee centres
SRM processes
Implementation
https://purl.org/pe-repo/ocde/ford#2.11.04
title_short Supplier relationship management process assessment in food supply chains: an empirical study in coffee supply chains from Peru
title_full Supplier relationship management process assessment in food supply chains: an empirical study in coffee supply chains from Peru
title_fullStr Supplier relationship management process assessment in food supply chains: an empirical study in coffee supply chains from Peru
title_full_unstemmed Supplier relationship management process assessment in food supply chains: an empirical study in coffee supply chains from Peru
title_sort Supplier relationship management process assessment in food supply chains: an empirical study in coffee supply chains from Peru
dc.creator.none.fl_str_mv Sanchez, Rajiv
Reyes, Bryan
Ramos, Edgar
Coles, Phillip S.
author Sanchez, Rajiv
author_facet Sanchez, Rajiv
Reyes, Bryan
Ramos, Edgar
Coles, Phillip S.
author_role author
author2 Reyes, Bryan
Ramos, Edgar
Coles, Phillip S.
author2_role author
author
author
dc.subject.es_PE.fl_str_mv coffee
food supply chain
FSC
process assessment
SRM
supplier relationship management
supply chain
Supplier relationship management (SRM)
Supply chain performance
Customer value
Food supply chains (FSC)
Trust
Cooperation
Literature review
Peruvian coffee centres
SRM processes
Implementation
topic coffee
food supply chain
FSC
process assessment
SRM
supplier relationship management
supply chain
Supplier relationship management (SRM)
Supply chain performance
Customer value
Food supply chains (FSC)
Trust
Cooperation
Literature review
Peruvian coffee centres
SRM processes
Implementation
https://purl.org/pe-repo/ocde/ford#2.11.04
dc.subject.ocde.none.fl_str_mv https://purl.org/pe-repo/ocde/ford#2.11.04
description Supplier relationship management (SRM) best practices can improve supply chain performance and create competitive advantages by increasing customer value. The SRM process in food supply chains (FSC) enable closer customer relationships, promote trust and avoid potential problems, and enhance cooperation and problem solving, but SRM process studies in FSCs have been limited. The purpose of this paper is to measure and evaluate the SRM process in FSCs. Through a literature review and inputs from practitioners, the SRM process at three Peruvian coffee centres were evaluated. The results show that in order to successfully improve the SRM processes changes must be implemented. This paper contributes to better understanding of the SRM process within the Peruvian coffee supply chain.
publishDate 2023
dc.date.accessioned.none.fl_str_mv 2023-09-25T12:24:37Z
dc.date.available.none.fl_str_mv 2023-09-25T12:24:37Z
dc.date.issued.fl_str_mv 2023-01-01
dc.type.es_PE.fl_str_mv info:eu-repo/semantics/article
dc.type.version.none.fl_str_mv http://purl.org/coar/version/c_970fb48d4fbd8a2819
format article
dc.identifier.issn.none.fl_str_mv 14606739
dc.identifier.doi.none.fl_str_mv https://doi.org/10.1504/IJPMB.2023.130924
dc.identifier.uri.none.fl_str_mv http://hdl.handle.net/10757/668732
dc.identifier.eissn.none.fl_str_mv 1741816X
dc.identifier.journal.es_PE.fl_str_mv International Journal of Process Management and Benchmarking
dc.identifier.eid.none.fl_str_mv 2-s2.0-85161827587
dc.identifier.scopusid.none.fl_str_mv SCOPUS_ID:85161827587
dc.identifier.isni.none.fl_str_mv 0000 0001 2196 144X
identifier_str_mv 14606739
1741816X
International Journal of Process Management and Benchmarking
2-s2.0-85161827587
SCOPUS_ID:85161827587
0000 0001 2196 144X
url https://doi.org/10.1504/IJPMB.2023.130924
http://hdl.handle.net/10757/668732
dc.language.iso.es_PE.fl_str_mv eng
language eng
dc.relation.url.es_PE.fl_str_mv https://www.inderscienceonline.com/doi/abs/10.1504/IJPMB.2023.130924
dc.rights.es_PE.fl_str_mv info:eu-repo/semantics/embargoedAccess
eu_rights_str_mv embargoedAccess
dc.format.es_PE.fl_str_mv application/html
dc.publisher.es_PE.fl_str_mv nderscience Publishers
dc.source.es_PE.fl_str_mv Universidad Peruana de Ciencias Aplicadas (UPC)
Repositorio Académico - UPC
dc.source.none.fl_str_mv reponame:UPC-Institucional
instname:Universidad Peruana de Ciencias Aplicadas
instacron:UPC
instname_str Universidad Peruana de Ciencias Aplicadas
instacron_str UPC
institution UPC
reponame_str UPC-Institucional
collection UPC-Institucional
dc.source.journaltitle.none.fl_str_mv International Journal of Process Management and Benchmarking
dc.source.volume.none.fl_str_mv 14
dc.source.issue.none.fl_str_mv 2
dc.source.beginpage.none.fl_str_mv 218
dc.source.endpage.none.fl_str_mv 244
bitstream.url.fl_str_mv https://repositorioacademico.upc.edu.pe/bitstream/10757/668732/1/license.txt
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repository.name.fl_str_mv Repositorio Académico UPC
repository.mail.fl_str_mv upc@openrepository.com
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spelling 3b6cc24c98995aa1d8ae9ca815a397f5300e48168ea3b639f268685902e0f6a7ea2500a9d38e234ed97657b3d30ff0785c11d22fe0992ee319b7ced57ef42f82d6cfb15002023-09-25T12:24:37Z2023-09-25T12:24:37Z2023-01-0114606739https://doi.org/10.1504/IJPMB.2023.130924http://hdl.handle.net/10757/6687321741816XInternational Journal of Process Management and Benchmarking2-s2.0-85161827587SCOPUS_ID:851618275870000 0001 2196 144XSupplier relationship management (SRM) best practices can improve supply chain performance and create competitive advantages by increasing customer value. The SRM process in food supply chains (FSC) enable closer customer relationships, promote trust and avoid potential problems, and enhance cooperation and problem solving, but SRM process studies in FSCs have been limited. The purpose of this paper is to measure and evaluate the SRM process in FSCs. Through a literature review and inputs from practitioners, the SRM process at three Peruvian coffee centres were evaluated. The results show that in order to successfully improve the SRM processes changes must be implemented. This paper contributes to better understanding of the SRM process within the Peruvian coffee supply chain.ODS 2: Hambre CeroODS 8: Trabajo Decente y Crecimiento EconómicoODS 12: Producción y Consumo Responsablesapplication/htmlengnderscience Publishershttps://www.inderscienceonline.com/doi/abs/10.1504/IJPMB.2023.130924info:eu-repo/semantics/embargoedAccessUniversidad Peruana de Ciencias Aplicadas (UPC)Repositorio Académico - UPCInternational Journal of Process Management and Benchmarking142218244reponame:UPC-Institucionalinstname:Universidad Peruana de Ciencias Aplicadasinstacron:UPCcoffeefood supply chainFSCprocess assessmentSRMsupplier relationship managementsupply chainSupplier relationship management (SRM)Supply chain performanceCustomer valueFood supply chains (FSC)TrustCooperationLiterature reviewPeruvian coffee centresSRM processesImplementationhttps://purl.org/pe-repo/ocde/ford#2.11.04Supplier relationship management process assessment in food supply chains: an empirical study in coffee supply chains from Peruinfo:eu-repo/semantics/articlehttp://purl.org/coar/version/c_970fb48d4fbd8a2819Sanchez, RajivReyes, BryanRamos, EdgarColes, Phillip S.LICENSElicense.txtlicense.txttext/plain; charset=utf-81748https://repositorioacademico.upc.edu.pe/bitstream/10757/668732/1/license.txt8a4605be74aa9ea9d79846c1fba20a33MD51false10757/668732oai:repositorioacademico.upc.edu.pe:10757/6687322026-02-17 17:51:15.663Repositorio Académico UPCupc@openrepository.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