Educational Service Quality Using The Sineace Standards (National System of Evaluation, Accreditation And Certification of Higher Education) – Case study: International Business Management at a Higher Technological Institute

This descriptive research aims to assess the quality of educational service of the career ofInternational Business Management provided at a Higher Technological Institute. This study wascarried out on the basis of the SINEACE standards (National System of Evaluation, Accreditationand Certification o...

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Detalles Bibliográficos
Autor: Díaz Noel, Verónica
Tipo de recurso: artículo
Estado:Versión publicada
Fecha de publicación:2016
País:Perú
Institución:Universidad Femenina del Sagrado Corazón
Repositorio:Revistas - Universidad Femenina del Sagrado Corazón
Idioma:español
OAI Identifier:oai:revistas.unife.edu.pe:article/983
Acceso en línea:https://revistas.unife.edu.pe/index.php/consensus/article/view/983
Access Level:acceso abierto
Palabra clave:Educational quality, Evaluation of educational service, Accreditation, SINEACE (National System of Evaluation, Accreditation and Certification of Higher Education).
Calidad educativa, evaluación del servicio educativo, acreditación, SINEACE
Descripción
Sumario:This descriptive research aims to assess the quality of educational service of the career ofInternational Business Management provided at a Higher Technological Institute. This study wascarried out on the basis of the SINEACE standards (National System of Evaluation, Accreditationand Certification of Higher Education); for this purpose, various techniques were used such assurveys, interviews, documentary analysis, in situ observation.The research concludes that the educational service of the career under study has a low qualitylevel; therefore, it is not ready to obtain the accreditation.Finally, some recommendations are provided to increase such quality level and achieve the requiredaccreditation.