Web system to improve commercial and human talent management using the Scrum methodology

This study focused on implementing a Web System to develop the management of human and commercial talent in a supermarket, using the Scrum methodology. Sales and human resources systems were integrated to optimize customer perception and economic results, highlighting the effectiveness of Scrum in p...

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Detalhes bibliográficos
Autores: Caciano Arroyo, Maricielo Estefany, Vasquez Cabrera, Antony Fernando, Santos Fernández, Juan Pedro, Boy Chavil, Luis Enrrique, Córdova Otero, Juan Luis
Formato: artículo
Estado:Versión publicada
Fecha de publicación:2024
País:Perú
Recursos:Universidad La Salle
Repositorio:Revistas - Universidad La Salle
Idioma:español
OAI Identifier:oai:ojs.revistas.ulasalle.edu.pe:article/147
Acesso em linha:https://revistas.ulasalle.edu.pe/innosoft/article/view/147
https://doi.org/10.48168/innosoft.s15.a147
https://purl.org/42411/s15/a147
https://n2t.net/ark:/42411/s15/a147
Access Level:acceso abierto
Palavra-chave:Commercial management
Human talent management
Scrum
Web system
Gestión comercial
Gestión de talento humano
Sistema web
Descrição
Resumo:This study focused on implementing a Web System to develop the management of human and commercial talent in a supermarket, using the Scrum methodology. Sales and human resources systems were integrated to optimize customer perception and economic results, highlighting the effectiveness of Scrum in practical cases, such as the implementation of an online sales system for MSMEs caused by the health crisis caused by the spread of COVID-19. The economic results, supported by key indicators such as NPV, B/C and IRR, strengthened the viability of the project. The system was structured into three Sprints, each focused on specific stages, using the Laravel framework and performance testing with JMeter. Additionally, the development phase included the coding of all planned activities. In conclusion, this system promises to be highly beneficial to improve human and sales talent management. The effectiveness of the implementation is supported by performance testing, demonstrating its ability to handle a considerable volume of requests. Financial feasibility, supported by positive indicators, together with an agile approach, promises to significantly improve the operation and competitiveness of a supermarket.