Actividades de servicio y servitización: oportunidades para una economía circular más sostenible

The urgent environmental challenges that society must face in the near future call for a reconsideration of the dominant linear production and consumption model, and a shift to a more circular and sustainable economy. The aim of this paper is to carry out a theoretical-conceptual analysis of the rol...

Descripción completa

Detalles Bibliográficos
Autor: Pereira Sánchez, Ángeles
Tipo de recurso: artículo
Estado:Versión publicada
Fecha de publicación:2021
País:Perú
Institución:Pontificia Universidad Católica del Perú
Repositorio:Revistas - Pontificia Universidad Católica del Perú
Idioma:español
OAI Identifier:oai:ojs.pkp.sfu.ca:article/24448
Acceso en línea:http://revistas.pucp.edu.pe/index.php/360gestion/article/view/24448
Access Level:acceso abierto
Palabra clave:Servitization
Services
Business models
Circular economy
Sustainability
Servitización
Servicios
Modelos de negocio
Economía circular
Sostenibilidad
Descripción
Sumario:The urgent environmental challenges that society must face in the near future call for a reconsideration of the dominant linear production and consumption model, and a shift to a more circular and sustainable economy. The aim of this paper is to carry out a theoretical-conceptual analysis of the role of service activities, as well the one of services related to production and products, in the dematerialization and greening of the socio-economic system. To this end, a literature review was conducted focusing on three dimensions: firstly, the nature of services and the characteristics that enable the development of a dematerialized economy; secondly, the functional service economy in the framework of a circular economy; and, thirdly, servitization as an innovative business model, based on the hybridization of products and services, with the potential to achieve environmental benefits. Based on the analysis developed, the conclusions section presents a suggested classification of the different service activities with the capacity to support the transition to a more sustainable economy throughout the life cycle of products. A distinction is thus made between different service and servitization activities in the production phase, in the use/consumption phase and in the end-of-cycle recovery phase.