Contribution of ICT to Logistics Management of Fish-Exporting Companies

This study examines the role of Information and Communication Technologies (ICT) in the logistics management of fish-exporting companies across three significant cantons in the province of Manabí, Ecuador. The purpose of this research is to identify the benefits and major barriers to the implementat...

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Detalhes bibliográficos
Autores: Franco-Medranda, Yandri Javier, Zambrano-Yépez, Claudia Alexandra
Formato: artículo
Estado:Versión publicada
Fecha de publicación:2023
País:Perú
Recursos:Universidad Nacional Mayor de San Marcos
Repositorio:Revistas - Universidad Nacional Mayor de San Marcos
Idioma:español
inglés
OAI Identifier:oai:revistasinvestigacion.unmsm.edu.pe:article/21806
Acesso em linha:https://revistasinvestigacion.unmsm.edu.pe/index.php/administrativas/article/view/21806
Access Level:acceso abierto
Palavra-chave:ICT
logistics management
competitiveness
export companies
TIC
gestión logística
competitividad
empresas exportadoras
Descrição
Resumo:This study examines the role of Information and Communication Technologies (ICT) in the logistics management of fish-exporting companies across three significant cantons in the province of Manabí, Ecuador. The purpose of this research is to identify the benefits and major barriers to the implementation of ICT. A descriptive methodology with a quantitative approach was used, applying surveys to fish-exporting companies. The study findings indicate that high acquisition costs, organizational culture, and difficulty in using ICTs due to lack of training and knowledge are the primary barriers to the adoption of ICTs. In contrast, the benefits of ICT implementation include inventory turnover, cost and delivery time reduction, supply chain control, and increased international negotiations. The study also highlights that the usefulness of ICTs varies depending on the area of application. For example, in sales and customer services ICTs can improve commercial strategies and enhance customer satisfaction by delivering orders within agreed timeframes. In warehousing, ICTs can reduce idle time, increase stock flow, and prevent stock-outs. In finance, they can assist with budget analysis, cost organization, and access to statistical charts.