Programa educativo gestión de conflictos para mejorar las habilidades comunicativas en estudiantes de la Institución Educativa Mariscal Oscar R. Benavides Iquitos 2024

The purpose of the study was to evaluate the effects of the Conflict Management Educational Program on the improvement of expression skills in students of the I.E. MORB of the city of Iquitos during the year 2024. In the context of a pre-experimental quantitative research with a single group of a po...

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Detalles Bibliográficos
Autor: Reategui Torres, Gil Romer
Tipo de recurso: tesis doctoral
Fecha de publicación:2025
País:Perú
Institución:Universidad Nacional De La Amazonía Peruana
Repositorio:UNAPIquitos-Institucional
Idioma:español
OAI Identifier:oai:repositorio.unapiquitos.edu.pe:20.500.12737/12217
Acceso en línea:https://hdl.handle.net/20.500.12737/12217
Access Level:acceso abierto
Palabra clave:Competencia comunicativa
Programas de educación
Gestión de conflictos
Estudiante de secundaria
https://purl.org/pe-repo/ocde/ford#5.03.01
Descripción
Sumario:The purpose of the study was to evaluate the effects of the Conflict Management Educational Program on the improvement of expression skills in students of the I.E. MORB of the city of Iquitos during the year 2024. In the context of a pre-experimental quantitative research with a single group of a population of 460 students and a sample of 54 students It was determined before the application of the program that 96,3% were at a "Poor" level, while only 3,7% were at a "Regular" level. After the application of the program, 72,2% of the participants reached a "Fair" condition and 18,5% reached a "Good" condition, leaving only 9,3% in a "Poor" condition, the normality test shows that the data are not normal (p=0,000). Communication skills, expression skills, observation skills, and empathic relationship skills are significant (p=0,000) It is concluded that the implementation of the Conflict Management Educational Program significantly improves the Expression Skills, Observation Skills and Empathic Relationship Skills in students of the MORB Educational Institution in the city of Iquitos during 2024.