Improving University Quality of Services through Mobile Devices: The Case of the Technological University of Panama

Society evolves at a rapid pace, integrates the latest everydays life technologies and squeezes the benefits of innovation. At the same time, universities follow these same steps, creating great possibilities by providing better services and formation as the result of this evolution. In this sense,...

Descripción completa

Detalles Bibliográficos
Autores: Muñoz, Lilia, Villarreal, Vladimir, Sanchez, Alex
Tipo de recurso: artículo
Estado:Versión publicada
Fecha de publicación:2018
País:Panamá
Institución:Universidad Tecnológica de Panamá
Repositorio:Repositorio Institucional de documento digitales de acceso abierto de la UTP
Idioma:inglés
OAI Identifier:oai:ridda2.utp.ac.pa:123456789/5076
Acceso en línea:https://link.springer.com/chapter/10.1007/978-3-319-03176-7_36
http://ridda2.utp.ac.pa/handle/123456789/5076
Access Level:acceso embargado
Palabra clave:web services
software development
human computer interaction
mobile users interfaces design
Descripción
Sumario:Society evolves at a rapid pace, integrates the latest everydays life technologies and squeezes the benefits of innovation. At the same time, universities follow these same steps, creating great possibilities by providing better services and formation as the result of this evolution. In this sense, mobile devices have become an instrument that allows a new way of interacting with the university services. This article describes the development of an apptool called “UTPMovil”. This tool allows access to the University general information, as well as events, book consultation, schedules and others. “UTPMovil” has been developed for the Android platform. This project seeks to be at the forefront of technology hence providing a tool, using mobile devices, for the use of students, teachers and administrators of the Technological University of Panama.