THE DESIGN OF AN ADMINISTRATIVE MANAGEMENT SYSTEM FOR THE CONTROL OF PATIENTS ATTENDING REHABILITATION

This article aims to design a solution to a payment and appointmentmanagement problem that some Electrodiagnostic and Physiotherapy Centers are dealingwith. This is because a system for its administrative management has yet to be found.Consequently, carrying out the process of registering a patient,...

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Detalhes bibliográficos
Autores: Prado Campas, Jesus Adalberto, Palacio Cinco, Ramon Rene, Mejía Domínguez, Francisco Antonio
Formato: artículo
Estado:Versión publicada
Fecha de publicación:2023
País:México
Recursos:UNIVERSIDAD DE SONORA
Repositorio:Revista de investigación académica sin frontera
Idioma:español
OAI Identifier:oai:oai.revistainvestigacionacademicasinfrontera.unison.mx:article/558
Acesso em linha:https://revistainvestigacionacademicasinfrontera.unison.mx/index.php/RDIASF/article/view/558
Access Level:acceso abierto
Palavra-chave:Administrative management
System architecture
Graphical user interface
Gestión administrativa
Arquitectura de sistema
Interfaz gráfica de usuario
Descrição
Resumo:This article aims to design a solution to a payment and appointmentmanagement problem that some Electrodiagnostic and Physiotherapy Centers are dealingwith. This is because a system for its administrative management has yet to be found.Consequently, carrying out the process of registering a patient, scheduling anappointment, or putting the notes of a consultation is done inefficiently using spreadsheets.We designed a web application with which users can carry out the entire administrativemanagement process, such as schedule appointments, and add an appointment reminder in Google Calendar, among other operations. For collecting information, we use semi-structured interviews with the stakeholders of the process. Regarding the analysis and interpretation of the information, techniques, methods, and tools were used to designdiagrams and user interfaces in a formal way. With this, the design of the proposed solutioncan be beneficial to this type of center since the architecture was based on the experiencesobtained from the stakeholders.