Nursing staff with emotional exhaustion: A sample of Tulancingo’s General Hospital, in Mexico
Forms working in hospitals today are different from those of years ago; actually, nurses are in particular in contact directly with patients and users of health services together with other administrative activities, complicating their own health, detonating risks such as emotional exhaustion and bu...
| Autores: | , , , , , |
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| Tipo de recurso: | artículo |
| Estado: | Versión publicada |
| Fecha de publicación: | 2016 |
| País: | México |
| Institución: | UNIVERSIDAD AUTÓNOMA DEL ESTADO DE HIDALGO |
| Repositorio: | Educación y salud Boletín Científico Instituto de Ciencias de la Salud Universidad Autónoma del Estado de Hidalgo |
| Idioma: | español |
| OAI Identifier: | oai:repository.uaeh.edu.mx:article/279 |
| Acceso en línea: | https://repository.uaeh.edu.mx/revistas/index.php/ICSA/article/view/279 |
| Access Level: | acceso abierto |
| Palabra clave: | Emotional exhaustion, ambulatory care, nursing staff Cansancio emocional, cuidado ambulatorio, personal de enfermería. |
| Sumario: | Forms working in hospitals today are different from those of years ago; actually, nurses are in particular in contact directly with patients and users of health services together with other administrative activities, complicating their own health, detonating risks such as emotional exhaustion and burnout. This in turn has implications for the quality of work performance and how to outpatient care, reason for this investigation.Objective.- To identify the prevalence of emotional exhaustion as one of the factors associated with this job burnout in ambulatory care provided by the nursing staff in the Tulancingo’s General Hospital.Methods.- observational study descriptive cross-sectional design with a sample of 123 nurses at General Hospital of Tulancingo, in Mexico.Results.- In the survey sample, 95 % is female, aged between 21 and 60 years and an average of 34 years; with respect to job burnout , the prevalence were in the base: a) emotional exhaustion with 82 % , and b) 94% high depersonalization. Nurses working in shifts: morning, afternoon, evening A, B and especially night shift; most fully identifies with the organization and participate in their jobs and in their immediate environment, being able to organize, decide and be willing to accept responsibility.Conclusions.- According to the results, it is suggested to implement actions that reduce the presence of emotional exhaustion in nurses, from strategies such as staff turnover, as this efficiency and effectiveness would be improved, which also seen as an area of opportunity for preventing burnout and all those psychological risk factors. |
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