Impact of Corporate Social Responsibility in mining industries

The mining sector plays a fundamental role in the global economy since it provides vital raw materials and energy for a large number of industries but mining activities are commonly criticized due to the effects on workers’ health and local communities, and are seen as a threat to society in general...

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Autores: Pons, Adrià, Vintró Sánchez, Carla, Rius Torrentó, Josep Maria, Vilaplana Mayoral, Jordi
Tipo de recurso: artículo
Estado:Versión publicada
Fecha de publicación:2021
País:España
Institución:Varias* (Consorci de Biblioteques Universitáries de Catalunya, Centre de Serveis Científics i Acadèmics de Catalunya)
Repositorio:Recercat. Dipósit de la Recerca de Catalunya
OAI Identifier:oai:recercat.cat:10459.1/71312
Acceso en línea:https://doi.org/10.1016/j.resourpol.2021.102117
http://hdl.handle.net/10459.1/71312
Access Level:acceso abierto
Palabra clave:CSR
Mining
Twitter
Big data
Sentiment analysis
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spelling Impact of Corporate Social Responsibility in mining industriesPons, AdriàVintró Sánchez, CarlaRius Torrentó, Josep MariaVilaplana Mayoral, JordiCSRMiningTwitterBig dataSentiment analysisThe mining sector plays a fundamental role in the global economy since it provides vital raw materials and energy for a large number of industries but mining activities are commonly criticized due to the effects on workers’ health and local communities, and are seen as a threat to society in general. For these reasons, companies have to deal with the compatibility between the productive activity and the Corporate Social Responsibility (CSR). Under this context, this paper aims to examine CSR communication in the mining sector on Twitter and identify the main topics of CSR and the main participants in the creation of content. A software framework has been developed in order to manage big text data in the study of CSR and sentiment computational content analysis to classify the tweets as positive, negative or neutral. Twitter was chosen since it is one of the three most commonly used social network sites by mining companies for information sharing and stakeholder engagement. The data collection period was from February 2019 to December 2019 and it resulted in 2,000,000 Twitter posts. The results show the CSR debate is increasingly growing in developing countries and in countries with a bad reputation of environmental and health mining conditions. The debate is mainly centered on the impact of mining industries on the land, and many stakeholders advocate for more environmental responsibility since they consider that mining activities are still controversial. Also, results reveal that the mining sector should improve the CSR disclosure and adopt a stakeholder engagement strategy grounded in the corporate stakeholder relationship perspective, the two-way symmetrical communication, and the dialogic theory of public relations. Social network sites such as Twitter can lead to positive outcomes for companies since they are not only a way to advertise what the company does with regards to CSR, but also to receive input from other for their CSR activities.This work was supported by the Ministerio de Economía y Com-petitividad under contract TIN2017-84553-C2-2-R. Also, the authors are members of the research group 2017-SGR363, funded by the Generalitat de Catalunya. Finally, we thank Victor Ferrer for his contributionElsevier202120212021info:eu-repo/semantics/articleinfo:eu-repo/semantics/publishedVersionhttps://doi.org/10.1016/j.resourpol.2021.102117http://hdl.handle.net/10459.1/71312http://hdl.handle.net/10459.1/71312reponame:Recercat. Dipósit de la Recerca de Catalunyainstname:Varias* (Consorci de Biblioteques Universitáries de Catalunya, Centre de Serveis Científics i Acadèmics de Catalunya)Inglésinfo:eu-repo/grantAgreement/AEI/Plan Estatal de Investigación Científica y Técnica y de Innovación 2013-2016/TIN2017-84553-C2-2-RReproducció del document publicat a https://doi.org/10.1016/j.resourpol.2021.102117Resources Policy, 2021, vol.72, 102117cc-by-nc-nd (c) Pons, et al., 2021info:eu-repo/semantics/openAccesshttp://creativecommons.org/licenses/by-nc-nd/4.0/oai:recercat.cat:10459.1/713122026-05-29T05:05:01Z
dc.title.none.fl_str_mv Impact of Corporate Social Responsibility in mining industries
title Impact of Corporate Social Responsibility in mining industries
spellingShingle Impact of Corporate Social Responsibility in mining industries
Pons, Adrià
CSR
Mining
Twitter
Big data
Sentiment analysis
title_short Impact of Corporate Social Responsibility in mining industries
title_full Impact of Corporate Social Responsibility in mining industries
title_fullStr Impact of Corporate Social Responsibility in mining industries
title_full_unstemmed Impact of Corporate Social Responsibility in mining industries
title_sort Impact of Corporate Social Responsibility in mining industries
dc.creator.none.fl_str_mv Pons, Adrià
Vintró Sánchez, Carla
Rius Torrentó, Josep Maria
Vilaplana Mayoral, Jordi
author Pons, Adrià
author_facet Pons, Adrià
Vintró Sánchez, Carla
Rius Torrentó, Josep Maria
Vilaplana Mayoral, Jordi
author_role author
author2 Vintró Sánchez, Carla
Rius Torrentó, Josep Maria
Vilaplana Mayoral, Jordi
author2_role author
author
author
dc.subject.none.fl_str_mv CSR
Mining
Twitter
Big data
Sentiment analysis
topic CSR
Mining
Twitter
Big data
Sentiment analysis
description The mining sector plays a fundamental role in the global economy since it provides vital raw materials and energy for a large number of industries but mining activities are commonly criticized due to the effects on workers’ health and local communities, and are seen as a threat to society in general. For these reasons, companies have to deal with the compatibility between the productive activity and the Corporate Social Responsibility (CSR). Under this context, this paper aims to examine CSR communication in the mining sector on Twitter and identify the main topics of CSR and the main participants in the creation of content. A software framework has been developed in order to manage big text data in the study of CSR and sentiment computational content analysis to classify the tweets as positive, negative or neutral. Twitter was chosen since it is one of the three most commonly used social network sites by mining companies for information sharing and stakeholder engagement. The data collection period was from February 2019 to December 2019 and it resulted in 2,000,000 Twitter posts. The results show the CSR debate is increasingly growing in developing countries and in countries with a bad reputation of environmental and health mining conditions. The debate is mainly centered on the impact of mining industries on the land, and many stakeholders advocate for more environmental responsibility since they consider that mining activities are still controversial. Also, results reveal that the mining sector should improve the CSR disclosure and adopt a stakeholder engagement strategy grounded in the corporate stakeholder relationship perspective, the two-way symmetrical communication, and the dialogic theory of public relations. Social network sites such as Twitter can lead to positive outcomes for companies since they are not only a way to advertise what the company does with regards to CSR, but also to receive input from other for their CSR activities.
publishDate 2021
dc.date.none.fl_str_mv 2021
2021
2021
dc.type.none.fl_str_mv info:eu-repo/semantics/article
info:eu-repo/semantics/publishedVersion
format article
status_str publishedVersion
dc.identifier.none.fl_str_mv https://doi.org/10.1016/j.resourpol.2021.102117
http://hdl.handle.net/10459.1/71312
http://hdl.handle.net/10459.1/71312
url https://doi.org/10.1016/j.resourpol.2021.102117
http://hdl.handle.net/10459.1/71312
dc.language.none.fl_str_mv Inglés
language_invalid_str_mv Inglés
dc.relation.none.fl_str_mv info:eu-repo/grantAgreement/AEI/Plan Estatal de Investigación Científica y Técnica y de Innovación 2013-2016/TIN2017-84553-C2-2-R
Reproducció del document publicat a https://doi.org/10.1016/j.resourpol.2021.102117
Resources Policy, 2021, vol.72, 102117
dc.rights.none.fl_str_mv cc-by-nc-nd (c) Pons, et al., 2021
info:eu-repo/semantics/openAccess
http://creativecommons.org/licenses/by-nc-nd/4.0/
rights_invalid_str_mv cc-by-nc-nd (c) Pons, et al., 2021
http://creativecommons.org/licenses/by-nc-nd/4.0/
eu_rights_str_mv openAccess
dc.publisher.none.fl_str_mv Elsevier
publisher.none.fl_str_mv Elsevier
dc.source.none.fl_str_mv reponame:Recercat. Dipósit de la Recerca de Catalunya
instname:Varias* (Consorci de Biblioteques Universitáries de Catalunya, Centre de Serveis Científics i Acadèmics de Catalunya)
instname_str Varias* (Consorci de Biblioteques Universitáries de Catalunya, Centre de Serveis Científics i Acadèmics de Catalunya)
reponame_str Recercat. Dipósit de la Recerca de Catalunya
collection Recercat. Dipósit de la Recerca de Catalunya
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