A systematic requirements engineering approach for decision support systems

Decision Support Systems have emerged as a dominant technology capable to integrate heterogeneous sources into an analytical fashion to facilitate and provide a better decision-making process. Successful projects of Decision Support Systems implementation have confirmed a highlevel of user satisfact...

Descripción completa

Detalles Bibliográficos
Autor: Garcia Martinez, Stephany
Tipo de recurso: tesis de maestría
Fecha de publicación:2014
País:España
Institución:Universitat Politècnica de Catalunya (UPC)
Repositorio:UPCommons. Portal del coneixement obert de la UPC
Idioma:inglés
OAI Identifier:oai:upcommons.upc.edu:2099.1/24903
Acceso en línea:https://hdl.handle.net/2099.1/24903
Access Level:acceso abierto
Palabra clave:Decision support systems
Decision-making
Requirements
RE4DSS
Chagas
Sistemes d'ajuda a la decisió
Decisió, Presa de
Àrees temàtiques de la UPC::Economia i organització d'empreses::Gestió del coneixement::Sistemes d’informació
id ES_fdff079c15e1933a456dd3595bf9fced
oai_identifier_str oai:upcommons.upc.edu:2099.1/24903
network_acronym_str ES
network_name_str España
repository_id_str
dc.title.none.fl_str_mv A systematic requirements engineering approach for decision support systems
A framework proposal for requirements definition on business intelligence systems
title A systematic requirements engineering approach for decision support systems
spellingShingle A systematic requirements engineering approach for decision support systems
Garcia Martinez, Stephany
Decision support systems
Decision-making
Requirements
RE4DSS
Chagas
Sistemes d'ajuda a la decisió
Decisió, Presa de
Àrees temàtiques de la UPC::Economia i organització d'empreses::Gestió del coneixement::Sistemes d’informació
title_short A systematic requirements engineering approach for decision support systems
title_full A systematic requirements engineering approach for decision support systems
title_fullStr A systematic requirements engineering approach for decision support systems
title_full_unstemmed A systematic requirements engineering approach for decision support systems
title_sort A systematic requirements engineering approach for decision support systems
dc.creator.none.fl_str_mv Garcia Martinez, Stephany
author Garcia Martinez, Stephany
author_facet Garcia Martinez, Stephany
author_role author
dc.contributor.none.fl_str_mv Romero Moral, Óscar
Raventós Pagès, Ruth
dc.subject.none.fl_str_mv Decision support systems
Decision-making
Requirements
RE4DSS
Chagas
Sistemes d'ajuda a la decisió
Decisió, Presa de
Àrees temàtiques de la UPC::Economia i organització d'empreses::Gestió del coneixement::Sistemes d’informació
topic Decision support systems
Decision-making
Requirements
RE4DSS
Chagas
Sistemes d'ajuda a la decisió
Decisió, Presa de
Àrees temàtiques de la UPC::Economia i organització d'empreses::Gestió del coneixement::Sistemes d’informació
description Decision Support Systems have emerged as a dominant technology capable to integrate heterogeneous sources into an analytical fashion to facilitate and provide a better decision-making process. Successful projects of Decision Support Systems implementation have confirmed a highlevel of user satisfaction and return on investment. Despite the potential of these systems, several surveys have indicated that the failure rate of Decision Support System projects in case studies and literature is considerably high. The issue starts from setting the wrong requirements by approaching Decision Support Systems as Operational Systems, without considering that their development is rather different. Particularly, Decision Support Systems are expected to: deal with diverse domain terminology causing poor communication between business users and IT people, integrate heterogeneous sources demanding complex procedures to control the integration and transformation phases, produce high-quality documentation, create analytical results expected to be explored across multiple levels (e.g. dimensions), provide a validated and verified output, provide traceability of sources, and a comprehensible MD (Multidimensional) Design is mandatory. In addition to the aforementioned characteristics, at the early stages of Decision Support System projects, typically, business needs are manually collected (e.g. interviews, etc.) to be then translated into a conceptual MD and ETL Designs; this manual process tends to be error-prone, that demands several rounds of redesign to satisfy all the business requirements stated by the stakeholders. On the basis of the evidence currently available, it seems fair to suggest that leading Information Systems professionals lack of an adequate approach to determine information needs specifically for Decision Support Systems. Inasmuch as, it was needed to define a novel, Requirements Engineering approach, tailored to Decision Support Systems: We have named it "RE4DSS" (Requirements Engineering for Decision Support Systems). Our systematic and block-oriented approach RE4DSS, is coupled with a set of models and techniques, guiding the developer throughout the activities of elicitation, negotiation and documentation to produce goals, scenarios and solution-oriented requirements, followed with the management and validation activities. As RE4DSS aims to improve the manual practices by systematizing the requirements process, while it is accompanied by a system called GEM (Generating ETL and MD Designs) to provide a semi-automatic means translating each of the stakeholders' requirements to finally produce the appropriate and unified ETL and MD Designs. To pursue our main goal, we present a profound literature classification to address the complexities of Requirements Engineering for Decision Support Systems. In closing, a real case study conducted by the Technical University of Catalonia (UPC) in collaboration with the World Health Organization (WHO) demonstrates how RE4DSS approach has been successfully applied during the requirements process to create the ETL and MD Designs of an information surveillance system to control/eliminate the neglected Chagas disease.
publishDate 2014
dc.date.none.fl_str_mv 2014
2014-09-05
2015
2015-02-03
dc.type.none.fl_str_mv master thesis
http://purl.org/coar/resource_type/c_bdcc
NA
http://purl.org/coar/version/c_be7fb7dd8ff6fe43
dc.type.openaire.fl_str_mv info:eu-repo/semantics/masterThesis
format masterThesis
dc.identifier.none.fl_str_mv https://hdl.handle.net/2099.1/24903
url https://hdl.handle.net/2099.1/24903
dc.language.none.fl_str_mv Inglés
eng
language_invalid_str_mv Inglés
language eng
dc.rights.none.fl_str_mv open access
http://purl.org/coar/access_right/c_abf2
dc.rights.openaire.fl_str_mv info:eu-repo/semantics/openAccess
rights_invalid_str_mv open access
http://purl.org/coar/access_right/c_abf2
eu_rights_str_mv openAccess
dc.format.none.fl_str_mv application/pdf
dc.publisher.none.fl_str_mv Universitat Politècnica de Catalunya
publisher.none.fl_str_mv Universitat Politècnica de Catalunya
dc.source.none.fl_str_mv reponame:UPCommons. Portal del coneixement obert de la UPC
instname:Universitat Politècnica de Catalunya (UPC)
instname_str Universitat Politècnica de Catalunya (UPC)
reponame_str UPCommons. Portal del coneixement obert de la UPC
collection UPCommons. Portal del coneixement obert de la UPC
repository.name.fl_str_mv
repository.mail.fl_str_mv
_version_ 1869425644400541696
spelling A systematic requirements engineering approach for decision support systemsA framework proposal for requirements definition on business intelligence systemsGarcia Martinez, StephanyDecision support systemsDecision-makingRequirementsRE4DSSChagasSistemes d'ajuda a la decisióDecisió, Presa deÀrees temàtiques de la UPC::Economia i organització d'empreses::Gestió del coneixement::Sistemes d’informacióDecision Support Systems have emerged as a dominant technology capable to integrate heterogeneous sources into an analytical fashion to facilitate and provide a better decision-making process. Successful projects of Decision Support Systems implementation have confirmed a highlevel of user satisfaction and return on investment. Despite the potential of these systems, several surveys have indicated that the failure rate of Decision Support System projects in case studies and literature is considerably high. The issue starts from setting the wrong requirements by approaching Decision Support Systems as Operational Systems, without considering that their development is rather different. Particularly, Decision Support Systems are expected to: deal with diverse domain terminology causing poor communication between business users and IT people, integrate heterogeneous sources demanding complex procedures to control the integration and transformation phases, produce high-quality documentation, create analytical results expected to be explored across multiple levels (e.g. dimensions), provide a validated and verified output, provide traceability of sources, and a comprehensible MD (Multidimensional) Design is mandatory. In addition to the aforementioned characteristics, at the early stages of Decision Support System projects, typically, business needs are manually collected (e.g. interviews, etc.) to be then translated into a conceptual MD and ETL Designs; this manual process tends to be error-prone, that demands several rounds of redesign to satisfy all the business requirements stated by the stakeholders. On the basis of the evidence currently available, it seems fair to suggest that leading Information Systems professionals lack of an adequate approach to determine information needs specifically for Decision Support Systems. Inasmuch as, it was needed to define a novel, Requirements Engineering approach, tailored to Decision Support Systems: We have named it "RE4DSS" (Requirements Engineering for Decision Support Systems). Our systematic and block-oriented approach RE4DSS, is coupled with a set of models and techniques, guiding the developer throughout the activities of elicitation, negotiation and documentation to produce goals, scenarios and solution-oriented requirements, followed with the management and validation activities. As RE4DSS aims to improve the manual practices by systematizing the requirements process, while it is accompanied by a system called GEM (Generating ETL and MD Designs) to provide a semi-automatic means translating each of the stakeholders' requirements to finally produce the appropriate and unified ETL and MD Designs. To pursue our main goal, we present a profound literature classification to address the complexities of Requirements Engineering for Decision Support Systems. In closing, a real case study conducted by the Technical University of Catalonia (UPC) in collaboration with the World Health Organization (WHO) demonstrates how RE4DSS approach has been successfully applied during the requirements process to create the ETL and MD Designs of an information surveillance system to control/eliminate the neglected Chagas disease.Universitat Politècnica de CatalunyaRomero Moral, ÓscarRaventós Pagès, Ruth20142014-09-0520152015-02-03master thesishttp://purl.org/coar/resource_type/c_bdccNAhttp://purl.org/coar/version/c_be7fb7dd8ff6fe43info:eu-repo/semantics/masterThesisapplication/pdfhttps://hdl.handle.net/2099.1/24903reponame:UPCommons. Portal del coneixement obert de la UPCinstname:Universitat Politècnica de Catalunya (UPC)Inglésengopen accesshttp://purl.org/coar/access_right/c_abf2info:eu-repo/semantics/openAccessoai:upcommons.upc.edu:2099.1/249032026-05-27T15:37:01Z
score 15,300719