Determinants of online reputation: An fsQCA to wine cooperative societies

Spanish wine cooperative societies. The study considers all cooperatives with their own corporate website andapplies the fuzzy-set qualitative comparative analysis (fsQCA) to five analytical factors: board size, board genderdiversity, online corporate social responsibility disclosure, website securi...

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Detalles Bibliográficos
Autores: Puentes Poyatos, Raquel, Bernal Jurado, Enrique, Mozas Moral, Adoración, Hernández Perlines, Felipe
Tipo de recurso: artículo
Fecha de publicación:2026
País:España
Institución:Universidad de Castilla-La Mancha
Repositorio:RUIdeRA. Repositorio Institucional de la UCLM
OAI Identifier:oai:dnet:ruidera_____::71f514de4d6d5bc2dc7094f742e92287
Acceso en línea:https://doi.org/10.1016/j.iedeen.2026.100311
https://www.sciencedirect.com/science/article/pii/S2444883426000124?via%3Dihub
https://hdl.handle.net/10578/48049
Access Level:acceso abierto
Palabra clave:Cooperative societies
Corporate governance
Corporate social responsibility
Online reputation
Wine sector
Women
Descripción
Sumario:Spanish wine cooperative societies. The study considers all cooperatives with their own corporate website andapplies the fuzzy-set qualitative comparative analysis (fsQCA) to five analytical factors: board size, board genderdiversity, online corporate social responsibility disclosure, website security, and corporate size. The resultsidentify five causal configurations associated with higher levels of perceived online reputation. For example,online reputation emerges from multiple combinations of governance and digitalisation practices and underscoresthe strategic importance of cybersecurity and transparency for wine cooperatives. A key limitation isthe study’s focus on a single country (Spain) and a single sector (wine industry). As a practical implication, thefindings offer guidance for organisations seeking to strengthen their online reputation. Socially responsiblepractices and gender diversity on the governing board—two variables with notable social impact—alsocontribute to shaping online reputation. The study’s main contribution is its illumination of an underexploredtopic in the wine sector (i.e. online reputation) with the aim of enriching academic literature and transferring theresulting insights to the business community.